Have you ever been in a conflict(沖突)? Do you know how to solve it? Conflict resolution is a peaceful way of trying to solve a conflict. Both sides in the conflict explain what they think happened to cause it. The person who listens to both sides is called the mediator(調(diào)解人).

After both sides tell what they think happened to cause the conflict, they discuss ways to solve it. They try to come up with a “resolution” that both sides agree to. They cannot be angry during the communication. Everyone should use good listening and attending skills while talking. If voices get too loud or it appears that someone is angry, the mediator will speak up and have them treat each other with respect. After different suggestions are shared in how to mediate the conflict, it is time for

discussing the best solution(解決辦法).

Here is an example of how conflict resolution works step by step in a school playground setting:

● Someone says a student pushed him on the football field.

● The person who was accused as the “pusher” says it was actually an accident.

● The person who was pushed gets the mediator.

● The mediator takes the two persons to a quieter place, away from others to talk.

● The mediator calms them down and lets them know he understands their feelings.

●Each person describes what happened.

● The mediator repeats what he heard, so it is clear to everyone.

● The mediator asks for ideas to solve the problem.

● The two persons offer their own solutions.

● The two persons have a discussion and come to an agreement.

● The mediator makes sure the persons follow the solution.

● The mediator offers praise for solving the problem.

Conflict resolution can be used in many environments. It encourages people to tell what really happened, to share their feelings, and to work together peacefully to solve the problem. It offers people workable steps to reach an agreement with the help of a mediator.

1.According to the passage, if two students have had a fight, they had better .

A. call the police B. get a mediator

C. ask parents for ideas D. describe the fight to teachers

2.In conflict resolution, the mediator’s job is to .

A. describe what really happened to both sides

B. help both sides reach an agreement in a proper way

C. listen to both sides and then punish the trouble maker

D. write down what both sides have explained in the communication

3.The underlined words “was accused” in this passage might mean “ ” in Chinese.

A. 被懲罰 B. 被輕視 C. 被指責(zé) D. 被否定

4.The writer gives the example in the passage in order to .

A. show how a mediator works in a football match

B. help us know the importance of a mediator in daily life

C. show how conflict resolution is used in different environments

D. help us clearly understand the workable steps in conflict resolution

練習(xí)冊系列答案
相關(guān)習(xí)題

科目：初中英語 來源：山東省臨清市2016-2017學(xué)年七年級下學(xué)期期中考試英語試卷 題型：閱讀理解

Have you ever dreamed of spending a night in a Ferris wheel? (摩天輪)Your dream may come true soon. French architects(建筑師) are planning to build a water wheel(水車) hotel on the bank of the Seine.

The water wheel will look like the London eye. The London Eye lies in the Thames which is the world first and the third biggest wheel. The water wheel hotel’s pods (吊艙) will become hotel rooms. The water wheel will be made of wood and it will have 19 pods. There will be a bathroom in each pod.

Although sleeping in such a hotel will be very unusual, the experience isn’t just for rich people. A night will only cost about 300 euros(歐元).

1.A “water wheel hotel” will lie on the banks of the .

A. Seine B. Thames C. Mississippi D. Amazon River

2.How many rooms are there in the “water wheel hotel”?

A. One. B. Nineteen. C. Three hundred. D. Two thousand.

3.The water wheel hotel’s room is made of .

A. iron B. paper C. wood D. plastic

4.We can infer that the water wheel hotel service is for .

A. the young. B. the poor C. the rich D. everyone

5.The best title of the passage is .

A. French architects’ ability B. The London Eye

C. Spending a night in a Ferris wheel. D. The most expensive hotel

查看答案和解析>>

科目：初中英語 來源：山東省濟(jì)南市2017年中考一模英語試卷 題型：單項(xiàng)填空

At times, parents find it difficult ________ with their teenage children

考點(diǎn)：非謂語動詞

A. talk B. talked

C. talking D. to talk

查看答案和解析>>

科目：初中英語 來源：人教版英語七年級Unit9 Section A第二課時練習(xí) 題型：單項(xiàng)填空

He is on diet(節(jié)食) because he wants to be _____.

A. heavy B. tall C. thin D. short

查看答案和解析>>

科目：初中英語 來源：2017年初中畢業(yè)升學(xué)考試（浙江舟山卷）英語（解析版） 題型：任務(wù)型閱讀

Peter 將離開墨爾本（Melbourne）外出工作一年，他打算將其房屋出租。請根據(jù)下面的地 圖與房屋平面示意圖，把他的房屋出租信息補(bǔ)充完整。

House for Rent

查看答案和解析>>

科目：初中英語 來源：四川省廣安市岳池縣2016-2017學(xué)年七年級下學(xué)期期末考試英語試卷 題型：改錯

My mother is 41 year old She is 1.

a art teacher in a middle school. She 2.

is very tall with long black hair. She

like dancing and cooking. When I was a child, 3.

she always cook delicious food for me. 4.

At that time, she didn`t has much money, 5.

and she still bought lots of useful things 6.

to me. Today is Mother`s Day. I`ll help 7.

her with some houseworks. I also make a 8.

beautifully card for her, with my best wishes 9.

on it. I will say to him “I love you,mum.” 10.

查看答案和解析>>

科目：初中英語 來源：四川省廣安市岳池縣2016-2017學(xué)年七年級下學(xué)期期末考試英語試卷 題型：閱讀理解

Many people in China like animals and usually keep some of them as their pets. These pets can bring people a lot of fun. People in the UK are pet lovers too.

Lots of families in the UK have one or two pets. Dogs are their favourite pets. Cats are the second. And birds are the third. But some families don`t like keep dogs, cats or birds. They keep other special animals as their pets in their homes, like tigers, elephants and snakes.

English people always look after their pets very well. They usually give them lovely names, let them wear beautiful clothes and feed them with delicious food. They usually buy the food in some pet shops. Sometimes the food is really expensive. Many pets even have their own houses, beds, meals and bowls. When they talk about their pets, they usually say “he” or “my son” or “she” or “my daughter”. They never say “it”.

1.How many kinds of animals does the passage talk about?

A. There B. Four C. Five D. Six

2.What do English people usually do for their pets?

a.Give them lovely names. b.Bring them to the park.

c.Feed them with delicious food. d.Let them wear beautiful clothes

A. abc B. abd C. acd D. bcd

3.“l(fā)ook at my dog! _______ is a nice boy, right?” said an English pet lover.

A. He B. She C. It D. Dog

4.Which of the following is TRUE about the English people?

A. All of them like dogs or cats as pets.

B. They don`t like keeping snakes as pets.

C. They usually make food for their pets to eat.

D. They are friendly to pets and help them a lot.

5.What is the best title of the passage?

A. Pets in the UK. B. Pets` lovely names.

C. The number of the pets. D. People`s favourite pets.

查看答案和解析>>

科目：初中英語 來源：四川省廣安市岳池縣2016-2017學(xué)年七年級下學(xué)期期末考試英語試卷 題型：單項(xiàng)填空

I usually get up _______ nine o`clock _______ Sunday morning.

A. at; on B. in; in C. at; in D. in; on

查看答案和解析>>

科目：初中英語 來源：河北省2017屆九年級下學(xué)期第1周周測英語試卷 題型：單項(xiàng)填空

Some students in Class Two think the museum is fun________ .

A. visiting B. visit C. to visiting D. to visit

查看答案和解析>>

同步練習(xí)冊答案