Would you like to be a king or queen? To have people waiting on you hand and foot? Many Americans experience this royal treatment every day. How? By being customers. The American idea of customer service is to make each customer the center of attention. Need proof? Just listen to the commercials. Most of them sound like the McDonald’s ad: “We do it all for you.” Actually, not all stores in America roll out the red carpet for their customers. But wherever you go, good customer service means making customers feel special.
People going shopping in America can expect to be treated with respect from the very beginning. Most places don’t have a “furniture street” or a “computer road” which allow you to compare prices easily. Instead, people often “l(fā)et their fingers do the walking” through the store hot lines. From the first “hello”, customers receive a satisfying response to their questions. This initial contact can help them decide where to shop.
When customers get to the store, they are treated as honored guests. Customers don’t usually find store clerks sitting around watching TV or playing cards. Instead, the clerks greet them warmly and offer to help them find what they want. In most stores, the clear signs that label each department make shopping a breeze. Customers usually don’t have to ask how much items cost, since prices are clearly marked. And unless they’re at a flea market or a yard sale, they don’t bother trying to bargain.
When customers are ready to check out, they find the nearest and shortest checkout lane. But as Murphy’s Law would have it, whichever lane they get in, all the other lanes will move faster. Good stores open new checkout lanes when the lanes get too long. Some even offer express lanes for customers with 10 items or less. After they pay for their purchases, customers receive a smile and a warm “thank you” from the clerk. Many stores even allow customers to take their shopping carts out to the parking lot. That way, they don’t have to carry heavy bags out to the car.
小題1: By quoting (引用) the McDonald’s ad: “We do it all for you”, the author intends to_______.
A．suggest that customers believe what commercials say deeply
B．show readers the American idea on good customer service
C．express all the stores pay much attention to the customers
D．persuade readers to choose the stores with ads correctly
小題2:In the USA, what may you do at first if you want to do some shopping?
A．To visit a professional street with lots of similar stores.
B．To compare prices in many shops in the same street.
C．To make phone calls and get better shopping choices.
D．To receive other customers’ answers to the questions.
小題3:The underlined words “a breeze” in Para.3 most probably means _________.
A．a(chǎn)n easy jobB．a(chǎn) trouble　　C．a(chǎn) funny thing　　D．a(chǎn) boring task
小題4:Which of the followings shows American stores offer convenience to customers in this passage?
A．The store clerks don’t usually sit around watching TV or playing cards.
B．Some stores offer price bargain to the customers like a yard sale.
C．The clerks give customers a smile and a warm “thank you” after paying.
D．Some stores open new checkout lanes when the lanes are crowded.
小題5:Which of the following can be the best title of this passage?
A．Customer Service in AmericaB．Excellent Stores in America
C．Shopping Rules in AmericaD．Being King or Queen in America

小題1:B
小題1:C
小題1:A
小題1:D
小題1:A
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科目：高中英語 來源：不詳 題型：閱讀理解

Popeye the Sailor first became a popular cartoon in the 1930s.The sailor in that cartoon ate lots of spinach to make him strong. People watched him, and they began to buy and eat a lot more spinach. Popeye helped sell 33 percent more spinach than before! Spinach became a necessary part of many people’s diets. Even some children who hated the taste began to eat the vegetable.
Many people thought that the iron in spinach made Popeye strong, but this is not true. Spinach does not have any more iron than any other green vegetable.
People only thought spinach had a lot of iron because the people who studied the food made a mistake. In the 1890s, a group of people studied what was inside vegetables. This group said that spinach had ten times more iron than it did. The group wrote the number wrong, and everyone accepted it.
Today, we know that the little iron there is in spinach cannot make a difference in how strong a person is. However, spinach does have something else which the body needs—folic acid.
It is interesting to point out that folic acid can help make a person strong. Maybe it was really the folic acid that made Popeye strong all along.   
小題1: Why did many people eat spinach after they saw Popeye the Sailor?
A．They thought spinach made them strong.B．They thought Popeye was funny.
C．Spinach had a lot of iron.D．People liked folic acid.
小題2: A research group told people that spinach____.
A．made Popeye strong
B．was a green vegetable
C．had less iron than other green vegetables
D．had more iron than other green vegetables
小題3:The reading passage says that perhaps Popeye got his strength from____.
A．ironB．folic acidC．spinachD．exercise
小題4:Folic acid is ____.
A．something in foodB．a(chǎn) vegetableC．dangerousD．a(chǎn) certain kind of spinach

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科目：高中英語 來源：不詳 題型：閱讀理解

When coal is burned in a boiler, two kinds of ash by-products are produced: a heavy bottom ash and a fine-as-powder fly ash. About 10 to 15 percent of the coal by-product is bottom ash which is used like sand on streets and highways covered with ice, and also on highways as paving material.
It is the fly ash, however, that is receiving much attention. Once considered a waste, fly ash is now regarded as a natural resource in the United States. It can be placed in some lower places, where it is compacted and covered with soil, for the seeds of various grasses and plants to be placed in the soil to make the land productive.
Fly ash may be added to concrete to build roads and other kinds of buildings, taking the place of the cement up to 20 percent. As a by-product of burned coal, fly ash requires no extra energy to be produced, while cement production requires great amounts of energy.
Besides, the technology is able to take out some useful minerals from the fly ash, which is still a very expensive process today. But the time may come when it is cheaper to take out these products from ash than to mine new supplies.
小題1: The bottom ash can be put on icy streets________.
A．in order to rebuild themB． in order to make them colourful
C．so that people can walk on themD．so that cars can run faster
小題2:The fly ash_______ bottom ash.
A．has the same use asB． is more expensive than
C．has more uses thanD．is much cheaper than
小題3:The fly ash can be used to________.
A．grow various plantsB． take the place of soil
C．cover productive landD．make more productive land
小題4: Which of the following is right?
A．To produce fly ash, some extra coal is to be burned.
B． Fly ash is made while producing cement.
C．It takes less energy to produce fly ash than cement.
D．Fly ash is a costless by-product.
小題5:The word “mine” in the last sentence of the passage means_______.
A．to buy things from other countries
B． to search for useful materials in the mountains
C．to dig deeply into the ground to get useful materials
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科目：高中英語 來源：不詳 題型：閱讀理解

In Canada you can find dogs, cats, horses, etc. in almost every family. These are their pets. People love these pets and have them as their good friends. Before they keep them in their houses, they take them to animal hospitals to give them injections(注射)so that they won't carry disease. They have special animal food stores, though they can get animal food in almost every kind of store. Some people spend around two hundred Canadian dollars a month on animal food. When you visit people's houses, they would be very glad to show you their pets and they are very proud of them. You will also find that almost every family has a feeding place for birds in their garden. All kinds of birds are welcomed to come and have a good meal. They are free to come and go and nobody is allowed to kill any animal in Canada. They have a law against killing wild animals. If you killed an animal, you would be punished. If an animal happened to get run over by a car, people would be very sad about it.
People in Canada have many reasons to like animals. One of them might be that their family ties are not as close as ours. When children grow up, they leave their parents and start their own life. Then the old will feel lonely, but pets can solve this problem. They can be good friends and never leave them alone.
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A．how to keep disease from petsB．pets in Canada
C．how to take good care of petsD．life of the old in Canada
小題2:They give their pets injections before keeping them at their houses because ____.
A．the pets are sickB．the pets are wild
C．they want to stop them from getting sickD．they want them to sleep on the way home
小題3:In Canada, children leave their parents when they grow up because ____.
A．they don't love their parents any moreB．they can only find jobs far from their parents
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小題4: Which of the following is TRUE？
A．People buy animal food only at the animal food stores.B．Pets eat better than people.
C．Almost every family has a birdcage in his house.D．Any bird can come to the bird feeders to eat.

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科目：高中英語 來源：不詳 題型：閱讀理解

The national assistance system for poor college students is getting more effective as proved by fewer phone calls to the hotline of the National Center for Student Assistance Administration.
"Poor college students and their parents are getting more satisfied with the national assistance system," said Ma Wenhua, deputy director of the administration, on Saturday. Over the past three years, the hotline received 8,488 calls. Statistics show 62 percent of the calls were made to ask about the funding policy, while 38 percent (3,200 calls) complained local colleges had failed to abide by the rules to support the students.
Complaints were seen a year-on-year decrease from 2006 to 2008. Ma said some poor families might still overlook what they should do to get support for their child. To ensure education equality, the government has introduced a set of favorable policies to help poor students, such as scholarships, grants(助學(xué)金), student loans, tuition waivers(學(xué)費(fèi)全免) and the work-study programs under which poor students are helped out in libraries, teachers' offices or service departments to earn money.
Statistics show the government spent 29.3 billion yuan last year to aid college students, up 7.6 percent from the previous year. Around 40 million persons of college students received the national aid.
The Ministry of Education of the government would ensure that no students drop out of colleges or universities because of poverty.
Among the 20 million students in the country's public and private universities and colleges last year, about 20 percent came from poor backgrounds, official figures show.
小題1:The national assistance system is set up ___.
A．for parents and students to complain
B．to help poor college students
C．for poor students to get free education
D．to help students find jobs
小題2:The underlined phrase "abide by" in the second paragraph probably means ____.
A．followB．breakC．bearD．a(chǎn)gree to
小題3:From the passage, we know that ____.
A．students will drop out of university because of poverty
B．Chinese poor college students are more satisfied with national assistance system
C．more and more parents are complaining about their local colleges
D．college students are suffering from great economic pressure

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科目：高中英語 來源：不詳 題型：閱讀理解

Do you know what really troubles me? For some reason, words with silent letters have always bothered me. For example, consider these words: know, design, island, school, wrist, naughty, and salmon. All of these words have at least one letter that is not typically pronounced, and these words are just a very small part of words with silent letters in them.
Some words are even worse, consider this word: colonel. Not only are some letters not pronounced, but letters that are not even there are pronounced.
Even foreign languages, especially French, are guilty of this needless complexity and confusion. I know there must be some main historical reasons why the words are spelled and pronounced the way they are, but that does not mean bad traditions must continue to survive. Especially if they are no longer logical.
Unfortunately, there is very little that anyone can do for it, because there’s no group of people who can change or have the right to change the English language for everyone. However, the only thing we can do is make changes in the way we talk and write in hopes that it catches on. For example, I pronounce the letter “l(fā)” in salmon on purpose to make people annoyed and to sound more different or complicated. I even pronounce colonel the correct or French way.
I can only hope these two minor changes to the English language make sense to you, and you will help to keep up these minor changes forever in your everyday life.
小題1:We can learn from the passage ________.
A．colonel is pronounced
B．salmon is pronounced
C．a(chǎn)ll the words with silent letters come from French
D．linguists will solve the problem of dumb letters
小題2:Which of the following is the main reason for silent letters?
A．French language.B．Historical reasons.
C．Some linguistsD．Bad traditions.
小題3:The underlined phrase “catches on” probably means “________”.
A．becomes popularB．gets across
C．follows the fashionD．doesn’t fall behind
小題4:Which of the following is the best title for this passage?
A．Troubles in everyday lifeB．Traps in English words
C．Words with silent lettersD．Necessary changes of languages

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科目：高中英語 來源：不詳 題型：閱讀理解

Research has shown that music has an important effect on one’s body and psyche (心靈). In fact, there is a growing field of health care known as music therapy, which uses music to treat diseases. Even hospitals are beginning to use music therapy. This is not surprising, as music affects the body and mind in many powerful ways.
Research has shown that quick music can make a person feel more alert, while slow music can produce a calm, deep thinking state. Also, research has found that music can change brainwave activity levels. This can help the brain to change speeds more easily on its own as needed, which means that music can bring lasting benefits to your state of mind, even after you’ve stopped listening.
Breathing and heart rates can also be influenced by music. This can mean slower breathing, slower heart rate. This is why music and music therapy can help reduce the damaging effects of long-term stress, greatly promoting (促進(jìn)) not only relaxation, but health.
Music can also be used to bring about a more positive state of mind by helping to keep worries at bay. Music has also been found to bring many other benefits, such as lowering blood pressure and reducing the risk of strokes. It is no surprise that so many people are considering music as an important tool to help the body become or stay healthy.
小題1:What can we infer about music therapy?
A．It is a type of music.
B．It is a research about music.
C．It is a kind of musical effect on diseases.
D．It is the use of music method to help treat diseases.
小題2:The reason why music can help deal with stress is that ________.
A．it is used by many hospitals
B．it can help change brainwaves
C．it does good to breathing and heart rates
D．it can bring a more positive state of mind
小題3:According to the passage, music can help deal with all the following EXCEPT ________.
A．nervousnessB．mind illnesses
C．strokesD．high blood pressure
小題4:The passage is mainly about _________.
A．the importance of music therapy
B．benefits music can bring
C．research on the effect of music
D．diseases music can help heal

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科目：高中英語 來源：不詳 題型：閱讀理解

China is casting such a huge shadow on the United States that many Americans are struggling to learn Chinese in order to maintain their competitive edge, "Interest in learning Chinese among American youth and their parents has grown dramatically in the past five years," said Vivien Stewart at the Asia Society, a US group trying to bridge the gap between Americans and people of Asia and the Pacific．
China, the world's most popular nation, is critical to the United States because it is a leading trader, consumer and investor- Its political influence is also rising across the globe．It has replaced the United States as the world's largest consumer and become the second largest economy in the world after the superpower status and its telling effects politically, economically and culturally are driving the interest to learn the language, experts say．
From kindergartens to high schools, studies by the Asia Society show, there is a "rapid rise" in interest among pupils to study the Chinese language．
Even though the US State Department has stressed the Chinese language "critical " to national prosperity and security, the "current infrastructure （基礎(chǔ)設(shè)施）to support recruitment （招生） of students and teachers as well as the growth of high quality programs is -badly inadequate," an Asia Society study says．The Society has set a target of having at least 5% of American high school students learning Chinese by 2015．"Millions of Chinese are learning English, but only 24,000 Americans are learning Chinese," said Andrew Corcoran of the San Francisco - based Chinese American International School．
The most popular languages after English in the United States at present are Spanish and French.
小題1:The passage mainly tells the readers that _____,
A．China is getting under a shadow from USA
B．American competitive edge is shaking
C．Americans object to learning Chinese
D．Chinese appeals to more Americans
小題2:Based on the context, what does the underlined word "inadequate" （in Paragraph 5） mean?
A．leadingB．interesting
C．disappointingD．promising
小題3:According to the text which of the following is TRUE?    
A．Culture can have an effect on exciting persons'
B．USA has got the high quality current
C．Chinese ranks 4th on the American Language
D．Politics decides language studying
小題4:What might be the most suitable title for this passage?   
A, US Government Requires its People to Learn Chinese       
B．Chinese Gains its Popularity with Most Americans    
C．China's Economy Helps to Spread its Language                 
D．Americans Show Interest Learning Chinese 

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科目：高中英語 來源：不詳 題型：閱讀理解

Animation means making things which are lifeless come alive and move.
Since earliest times, people have always been astonished by movement. But not until last century had we managed to take control of movement, to record it, and in the case of animation, to retranslate it and recreate it. To do all this, we use a movie camera and a projector (放映機(jī)).
In the world of cartoon animation, nothing is impossible. You can make the characters do exactly what you want them to do.
A famous early cartoon character was Felix the Cat, created by Pat Sullivan in America in the early nineteen twenties. Felix was a wonderful cat. He could do all sorts of things no natural cat could do like taking off his tail, using it as a handle and then putting it back.
Most of the great early animators lived and worked in America, the home of the moving picture industry. The famous Walt Disney cartoon characters came to life after 1928. Popeye the Sailor and his girl friend Olive Oyo were born at Max Flcischer in 1933.
But to be an animator, you don’t have to be a professional. It is possible for anyone to make a simple animated film without using a camera at all. All you have to do is to draw directly onto an empty film and then run the film through a projector.
小題1:What does the passage mainly discuss?
A．Animal worldB．Movie cameraC．Cartoon makingD．Movement
小題2:Which of the following statements is True?
A．People were unable to recreate the movement or record it in the nineteenth century.
B．Pat Sullivan was a famous early cartoon character.
C．It is impossible to make cartoon characters to do what they are designed to do.
D．Only professional animators can make animated films.
小題3: According to the passage, Felix the Cat _________.
A．was created by the American cartoonist Felix.
B．was designed by Pat Sullivan in the early twentieth century.
C．was unable to do what natural cats could not do.
D．was created in the United States in the nineteenth century.
小題4:It can be inferred from the passage that _________.
A．Walt Disney’s cartoon characters were born earlier than Pat Sullivan’s.
B．only professionals can create cartoon character
C．Popeye the Sailor and Olive Oyo were famous cartoonists.
D．the cartoon industry started in the United States.

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