Collecting information about pre-employment and filling out an application form are closely connected, However, filling out an application form is much easier because you have total control and have enough time to think and plan.
That you are given a form to fill out does not necessarily mean that you have to answer all the questions in it. If the form contains unclear questions or terms and conditions, you can make some changes before signing(簽約)it, or refuse to answer some of the questions. What you must realize is that those terms and conditions have been written by highly paid lawyers. Each word is important, or it would not be there; and you can be sure that there is not anything there that is written with your interests in mind.
I know what I speak of because, as a lawyer for Litton Industries. I wrote the terms and conditions that were printed on the back of order forms, I wrote the most tiring terms and conditions anyone has ever seen. Still, 90 percent of the buyers would just sign on them without questioning anything. If anyone questioned them, we would reach an agreement on something that was acceptable to both sides.
So when you see a preprinted application that contains questions or terms and conditions, read it all and read it slowly. If you don’t like something, you can simply change the parts you don’t like, Remember that everything can be settled by discussion. To what degree it can be settled depends on your position, of course, and that is something only you can determine.
【小題1】Filling out application forms is much “easier” because_______.
| A．everything connected with application forms is easier |
| B．you can control the form filling with enough time |
| C．you can plan and have control of the needed time |
| D．it is easier to collect information about pre-employment |
| A．questions in a form must be answered |
| B．everything in a form must be read carefully |
| C．the conditions that interest you are changeable |
| D．something of your interests is most important |
| A．you must change a preprinted application before it is discussed |
| B．questions in a form are more important |
| C．you have little right to determine the conditions you like most |
| D．it depends on yourself to settle things in a form |
【小題1】B
【小題2】B
【小題3】D
解析試題解析：考查社會(huì)生活類文章閱讀，本文講的是填寫入職表格時(shí)應(yīng)該明確知道的該填寫的不能改變的條款和可以通過(guò)協(xié)商達(dá)成一致的條款。
【小題1】B 事實(shí)細(xì)節(jié)題。根據(jù)第一段最后一句：filling out an application form is much easier because you have total control and have enough time to think and plan.，天下申請(qǐng)表更加容易，因?yàn)槟阌幸驗(yàn)槟阌薪^對(duì)的自主權(quán)以及足夠的時(shí)間去思考安排，所以得出B正確。
【小題2】B 細(xì)節(jié)推理題。根據(jù)第二段What you must realize is that those terms and conditions have been written by highly paid lawyers. Each word is important, or it would not be there;你必須知道知道那些條款條件是高薪請(qǐng)來(lái)的律師擬定的，字字關(guān)鍵，否則也不會(huì)書諸文字，所以判斷出B正確。。
【小題3】D推理判斷題。根據(jù)第四段段意：所以當(dāng)你看到印有問(wèn)題或是條款條件的申請(qǐng)表，慢慢地通讀。如果你不喜歡某些地方，你完全可以予以更改，記住沒(méi)有協(xié)商解決不了的事。至于解決的程度就看你的立場(chǎng)了，這種事當(dāng)然取決于你，所以得出D正確。
考點(diǎn)：考查社會(huì)生活類短文閱讀
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科目：高中英語(yǔ) 來(lái)源： 題型：閱讀理解
A
Some years ago, writing in my diary used to be a usual activity. I would return from school and spend the expected half hour recording the day’s events, feelings, and impressions in my little blue diary. I did not really need to express my emotions by way of words, but I gained a certain satisfaction from seeing my experiences forever recorded on paper. After all, isn’t accumulating memories a way of preserving the past?
When I was thirteen years old, I went on a long journey on foot in a great valley, well-equipped with pens, a diary, and a camera. During the trip, I was busy recording every incident, name and place I came across. I felt proud to be spending my time productively, dutifully preserving for future generations a detailed description of my travels. On my last night there, I wandered out of my tent, diary in hand. The sky was clear and lit by the glare of the moon, and the walls of the valley looked threatening behind their screen of shadows. I automatically took out my pen.
At that point, I understood that nothing I wrote could ever match or replace the few seconds I allowed myself to experience the dramatic beauty of the valley. All I remembered of the previous few days were the dull characterizations I had set down in my diary.
Now, I only write in my diary when I need to write down a special thought or feeling. I still love to record ideas and quotations that strike me in books, or observations that are particularly meaningful. I take pictures, but not very often—only of objects I find really beautiful. I’m no longer blindly satisfied with having something to remember when I grow old. I realize that life will simply pass me by if I stay behind the camera, busy preserving the present so as to live it in the future.
I don’t want to wake up one day and have nothing but a pile of pictures and notes. Maybe I won’t have as many exact representations of people and places; maybe I’ll forget certain facts, but at least the experiences will always remain inside me. I don’t live to make memories — I just live, and the memories form themselves.
【小題1】Before the age of thirteen, the author regarded keeping a diary as a way of __________.
| A．observing her school routine |
| B．expressing her satisfaction |
| C．impressing her classmates |
| D．preserving her history |
| A．Notes and beautiful pictures. |
| B．Special thoughts and feelings. |
| C．Detailed accounts of daily activities. |
| D．Descriptions of unforgettable events. |
| A．to experience it |
| B．to live the present in the future |
| C．to make memories |
| D．to give accurate representations of it |
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科目：高中英語(yǔ) 來(lái)源： 題型：閱讀理解
Are you an optimist? Do you look at your glass and see it as half full? Do you believe that every cloud has a silver lining and that things generally turn out for the best? Do you believe that if something is meant to be, it will be? If you reply “yes” to all of these questions, then you are an optimist. You probably are enthusiastic, cheerful and outgoing. You may be successful at work and in love.
But you may be misguided because things don’t turn out for the best. You may believe that when one door closes another one opens (for example, you may fail to obtain a new job; another chance will come around soon). Wrong. When one door closes, another door slams (砰然關(guān)上) in your face. That’s bitter reality.
Now a book has been published which confirms what pessimists (悲觀者) have suspected all along. It’s called The Positive Power of Defensive Pessimism. Its author argues that defensive pessimism can lead to positive results. Defensive pessimism is a strategy used to manage fear, anxiety and worry. Defensive pessimists prepare for the things by setting low outcomes for themselves. They carefully consider everything that may go wrong and plan for ways to handle these problems. And this gives them a sense of control. Lawrence Sanno, a psychology professor, says, “What’s interesting about defensive pessimists is that they tend to be very successful people, so their low opinion of the situation’s outcomes is not realistic. They use it to motivate themselves to perform better.”
So far, so good. This is not rocket science. Defensive pessimists prepare carefully and consider what might go wrong, whether at work, on date or even in a sports game. It makes sense to have a back-up plan. There are many sayings in English urging caution. For example, “Don’t put all your eggs in one basket.” And “Don’t count your chickens until they hatch.” To have a confident and optimistic approach to life’s problems is good. But listen to what Woody Alien, the American comedian says, “Confidence is what you have before you understand the problem.”
There are pros and cons to being an optimist and a pessimist. Don’t feel bad if you see the glass half empty. You are a realist. But lighten up and hook up with someone who sees the same glass half full.
【小題1】What’s the passage mainly about?
| A．A book that has recently been published. |
| B．How to become successful in life. |
| C．The dangers of being too optimistic. |
| D．The benefits of defensive pessimism. |
| A．it’s not a dangerous thing to do |
| B．it is quite simple to understand |
| C．the cost is not so high |
| D．there is no real proof |
| A．Don’t put all your eggs in one basket. |
| B．The glass is half full not half empty. |
| C．Whatever will be, will be. |
| D．Every cloud has a silver lining. |
| A．a(chǎn)n optimist | B．a(chǎn) defeatist | C．a(chǎn) realist | D．a(chǎn) scientist |
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科目：高中英語(yǔ) 來(lái)源： 題型：閱讀理解
In the more and more competitive service industry, it is no longer enough to promise customer satisfaction. Today, customer “delight” is what companies are trying to achieve in order to keep and increase market share.
It is accepted in the marketing industry, and confirmed by a number of researches, that customers receiving good service will promote business by telling up to 12 other people; those treated badly will tell their tales of woe to up to 20 people, and 80 percent of the people who feel their complaints are handled fairly will stay loyal.
New challenges for customer care have come when people can obtain goods and services through telephone call centers and the Internet. For example, many companies now have to invest a lot of money in information technology and staff training in order to cope with the “phone rage”—caused by delays in answering calls, being cut off in mid-conversation or left waiting for long periods.
“Many people do not like talking to machines,” says Dr. Storey Senior Lecturer in Marketing at City University Business School. “Banks, for example, encourage staff at call centers to use customer data to establish instant and good relationship with them. The aim is to make the customer feel they know you and that you can trust— the sort of comfortable feelings people have during face-to-face chats with their local branch manager.”
Recommended ways of creating customer delight include: under-promising and over-delivering (saying that a repair will be carried out within five hours, but getting it done within two); replacing a faulty product immediately; throwing in a gift voucher (購(gòu)物禮卷) as an unexpected “thank you” to regular customers; and always returning calls, even when they are complaints.
Aiming for customer delight is all very well, but if services do not reach the high level promised, disappointment or worse will be the result. This can be eased by offering an apology and an explanation of why the service did not meet usual standards with empathy (for example, “I know how you must feel”), and possible solutions (replacement, compensation or whatever fairness suggests best meets the case).
Airlines face some of the toughest challenges over customer care. Fierce competition has convinced them that delighting passengers is an important marketing tool, while there is great potential for customer anger over delays caused by weather, unclaimed luggage and technical problems .
For British Airways staff, a winning telephone style is considered vital in handling the large volume of calls about bookings and flight times. They are trained to answer quickly, with their name, job title and a “we are here to help” attitude. The company has invested heavily in information technology to make sure that information is available instantly on screen.
British Airways also says its customer care policies are applied within the company and staff are taught to regard each other as customers requiring the highest standards of service.
Customer care is obviously here to stay and it would be a foolish company that used slogans such as "we do as we please”. On the other hand, the more customers are promised, the greater the risk of disappointment.
【小題1】We can learn from Paragraph 2 that .
| A．complaining customers are hard to satisfy |
| B．unsatisfied customers receive better service |
| C．Satisfied customers catch more attention |
| D．well-treated customers promote business |
| A．customers often use phones to express their anger |
| B．people still prefer to buy goods online |
| C．customer care becomes more demanding |
| D．customers rely on their phones to obtain services |
| A．Calling customers regularly | B．Giving a “thank you” note. |
| C．Delivering a quicker service | D．Promising more gifts. |
| A．“I know how upset you must be.” | B．“I appreciate your understanding.” |
| C．“I’m sorry for the delay.” | D．“I know it’s our fault.” |
| A．their telephone style remains unchanged |
| B．they are more likely to meet with complaints |
| C．the services cost them a lot of money |
| D．the policies can be applied to their staff |
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科目：高中英語(yǔ) 來(lái)源： 題型：閱讀理解
Good nutrition (營(yíng)養(yǎng))and a balanced diet will help your children grow up healthily .No matter how old your kids are , you can take steps to improve nutrition and to encourage smart eating habits .Here are some suggestions.
Family Meals
Family meals are comforting for both parents and kids. Children like to guess what they are going to have and parents get the chance to introduce new food to children and to find out which food they like and which ones they don’t.
Teens may turn up their noses at your plan of a family meal. It is not surprising because they’re trying to establish independence. Yet studies find that teens still want their parents’ advice, so use the mealtime as a chance to reconnect.
Stocking up (儲(chǔ)備) on healthy food
Kids, especially younger ones, will eat mostly what they can get at home. That’s why it’s important to control the supply lines — the food which you serve for meals and have on hand for snacks. You should have enough fruits, vegetables, lean meat and other good sources of protein, such as eggs and nuts, and healthy snacks, such as yogurt, peanut butter and whole-grain biscuits.
Being a good example
The best way for you to encourage healthy eating is to eat well yourself. Kids will follow the lead of the adults they see every day. By eating fruits and vegetables and avoiding fast food and sugary drinks, you’ll be sending the right message.
No conflicts over food
Parents might find themselves shouting at children to get them to have healthy food in front of them. This in fact can make children dislike what they are aske d to eat.
Get kids included
Most kids will enjoy making the decision about what to make for dinner. Talk to them about making choices and planning a balanced meal. It can help them make good decisions on their own about the food they want to eat.
【小題1】Family meals provide the chances for parents to do the following things EXCEPT ________.
| A．guessing what kids are going to have |
| B．finding what kids like and dislike |
| C．introducing new food to kids |
| D．reconnecting with kids |
| A．Being dealt with. |
| B．Out of one’s reach. |
| C．Made by persons instead of machines. |
| D．Close by and ready when needed. |
| A．Form a healthful eating habit themselves. |
| B．Force kids to have vegetables. |
| C．Stock up on some fruits at home. |
| D．Make meal plans with kids. |
| A．Eat healthily |
| B．What is a healthy meal |
| C．Help kids form healthy eating habits |
| D．How to grow up healthily |
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科目：高中英語(yǔ) 來(lái)源： 題型：閱讀理解
If you are living in the city, have you ever thought of going to live in the country for a change? Many people want to move from the country to the city because they think life in the city is more exciting and better than that in rural (農(nóng)村的) areas, especially young people who like new and modern things.
Often people feel that they can find the latest styles only in the city. Other people are interested in technological (科技的) things and high-tech jobs and think they can find them only in a big city. If they want to find a job, especially a good position in a company, they feel they have to live in a city. To get these jobs, they are willing to put up with many of the disadvantages (不利因素) of city life such as heavy traffic and pollution.
However, it is now possible to enjoy a higher quality of life in the countryside and still enjoy some of the advantages (好處) of living in the city.
Nowadays, travel is fast and information is available (可獲得的) on the Internet, so many people are able to do their work in home offices.
Because they have e-mail and personal computers, they don't have to be in big cities to do their business. It is not important where they actually work because the results of their work can be sent everywhere with technology. Now they can enjoy life in the countryside and still be able to do good business and successful careers.
【小題1】The underlined phrase “put up with” (in Para. 3) probably means “_____”.
| A．change | B．stand |
| C．be angry with | D．be pleased with |
| A．because of the Internet and fast travel |
| B．because of e-mail and personal computers |
| C．because travel is fast |
| D．because the rural areas are developing faster than cities |
| A．She / he prefers to live in the countryside rather than live in the city. |
| B．She / he prefers to live in the city rather than live in the countryside. |
| C．She / he likes both city life and countryside life. |
| D．It is not clear which life she / he prefers. |
| A．Life in the city | B．Life in the country |
| C．Go and live in the city | D．Go and live in the country |
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科目：高中英語(yǔ) 來(lái)源： 題型：閱讀理解
To protect you and your fellow passengers, the Transportation Security Administration (TSA) is required by law to inspect all checked baggage. As part of this process, some bags are opened and inspected. Your bag was among those selected for inspection.
During the inspection, your bag and its contents may have been searched for items forbidden by law such as fireworks, fuels, gunpowder, etc. At the completion of the inspection, the contents were returned to your bag, which was resealed (重新封口) with a “special” lock.
If the TSA screener was unable to open your bag for inspection because it was locked, the screener may have been forced to break the locks on your bag. TSA sincerely regrets having to do this, and has taken care to reseal your bag upon completion of inspection. However, TSA is not liable for damage to your locks resulting from necessary precaution.
For packing tips and other suggestions that may assist you during your next trip, visit: www.tsatraveltips.us.
We appreciate your understanding and cooperation .If you have questions, comment,or concerns , please feel free to contact the Transportation Security Administration Consumer Response Centre:
Phone: toll-free at (866)289-9673
Email:telltsa@tas.dot.gov
Section 110(b)of the Aviation and Transportation Security Act of 2001,49
USC&44901(c)-(e)
【小題1】The leaflet(宣傳單) is trying to __________.
| A．introduce one of the security acts |
| B．persuade people to contact TSA |
| C．warn against the damage of locking the baggage |
| D．inform people of baggage inspection |
| A．had their baggage selected for inspection |
| B．refused to have their baggage checked |
| C．kept some damaged items in their baggage |
| D．left their baggage unlocked |
| A．suitable by law | B．permitted by law |
| C．responsible by law | D．prepared by law |
| A．telltsa@tas.dot.gov | B．www.tsatraveltips.us |
| C．toll-free at (866)289-9673 | D．TSA Consumer Response Centre |
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科目：高中英語(yǔ) 來(lái)源： 題型：閱讀理解
The Friday after the American holiday of Thanksgiving is called Black Friday. It’s said that it’s the day that store ledgers(分類賬)move into the black and companies become profitable. On that day, retailers slash(砍) prices to get consumers to buy. It is also a time when many Americans start their Christmas shopping. VOA’s Elizabeth Lee tells us how the economy may affect consumers on that bargain day.
This day should be a shopper’s dream. “It’s just the deals, the sales and everything you can get for a lesser price,” said Sandy Thomas, a shopper. But it’s a nightmare for others. “I think it’s crazy. I’ve done all of my shopping throughout the week so I don’t have to go out on Friday,” she said. It’s called Black Friday, the start of the traditional Christmas shopping season in the United States. Every year it’s the day after the Thanksgiving holiday. Stores open before sunrise and there are deep discounts everywhere you look.
Last year a crowd of bargain-hunters killed a Wal-mart worker in a New York suburb. This year, many stores are increasing security while they slash prices. “This is a huge time for the retail stores,” said Fred Joutz from George Washington University. “This is when they begin making their profits for the year.”
Economics professor Fred Joutz says how Americans spend the weekend after Thanksgiving is a good indication of how consumers feel about the future.
With the unemployment rate above 10 percent, Joutz says Americans are saving more and spending less. Some retailers are attracting consumers by opening on Thanksgiving Day, when shops are traditionally closed. Other stores open their doors anywhere from midnight to four in the morning.
And shoppers will be lining up in front of the doors in order to be one of the first ones to walk through and get a big discount. Electronics like flat screen TVs are usually the first items to go. Sandy Thomas says it’s an annual family tradition and well worth it. “I just save maybe half of what I would have spent on a regular, you know, shopping trip,” she said.
Economists say U.S. consumers will spend money this Black Friday, but they will spend it more carefully.
【小題1】By saying “This day should be a shopper’s dream”, the writer means ________ .
| A．shoppers have longed for this day for a long time |
| B．the shops will be very crowded on that day |
| C．the shops will keep open until the daybreak of next day |
| D．shoppers can buy many items at low prices on that day |
| A．Because there are too many people saving more and spending less. |
| B．Because it’s a time when they begin making their profits for the year. |
| C．Because last year a crowd of bargain-hunters caused an accident. |
| D．Because many stores open their doors from midnight to four a.m. |
| A．Christmas shopping is traditional time and this year it is no exception. |
| B．Electronics like flat screen TVs are usually least discounted. |
| C．The economy only affects consumers on that bargain day. |
| D．Thanksgiving is a good indication of how consumers feel about the future. |
| A．a(chǎn) science fiction | B．a(chǎn) travel brochure |
| C．a(chǎn)n economic research report | D．a(chǎn) book on psychology |
| A．Because they organize activities in honor of some great person. |
| B．Because there are too many people going out shopping for Christmas. |
| C．Too many people are celebrating Thanks giving. |
| D．The sky is black that day. |
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科目：高中英語(yǔ) 來(lái)源： 題型：完型填空
One of my father’s favorite sayings as I was growing up was “Try it!” I couldn’t say I didn’t like , whatever it might be, I tried it. Over the years I’ve come to how much of my success I owe to my of those words as one of my values. My job was just one I decided to try for a couple of years until I what I wanted to do as a career. I believed I would work for a few years, get married, stay home and raise a family, so I didn’t think the job I took that much. I couldn’t have been more . I mastered the skills of that beginning level position and I was given the opportunity to through the company into different .I accepted each new opportunity with the , “Well, I’ll try it; if I don’t like it I can always go back to my position.” But I was with the same company for the past 28 years, and I’ve every career change I’ve made. I’ve discovered I a large number of different talents and skills that I never would have thought were within me had it not been for my being trying new opportunities. I’ve also discovered that if I what I am doing and work hard at achieving my , I will succeed. That’s why I am so to be a part of CareerFables.com. I think has come and I am determined to make it a success.
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