2.There are many people you are well advised to treat kindly:Your child's teacher,your husband or wife,your boss and so on.
Until now,that best-behavior-required list has not included your Uber driver,or for that matter,taxi drivers.Old thinking:Hey,they're here to serve me.I don't have to make a special effort to be nice to them.
Dangerously wrong.
A recent New York Times story told the instructive tale of a Uber passenger,Hussein Kanji,who says he's really not sure how he made his driver angry.All he knows is that his driver-generated rating went way down and the wait for a Uber car became hours instead of minutes.
Beware,Uberians:If you're feeling angry when you slide into the back seat and you give your driver the silent treatment,your reputation may get damaged in the driver-generated ratings.If you're among the people one Uber driver described as"generally negative",watch out.
Uber isn't the only front on this battlefield.The ability to rate someone's service is one of the successes of the Internet.It helps everyone weed out people with bad attitudes and worse habits.
These ratings should cut both ways.A while back,the auction site eBay made many of its sellers angry when it started preventing them from giving negative ratings to buyers.Until then,sellers and buyers had threatened each other with negative reviews.Too many negative reviews could get you thrown off.
Then eBay shifted the balance of power to buyers.Sellers can still write a bad comment,but the overall rating cannot be anything but positive.Thus eBay has become a place where all is for the best.Think positive!
We know that being nice to people all day can be exhausting.We've also seen people who shout at those who don't measure up to their expectations for service.
Uber is reportedly about to spread worldwide.It is a welcome competitor because it fits the needs of customers in a new way.We know Uber is a two-way street.But drivers who get too picky may end up with no passengers.
Everyone,behave!
41.In general,people think of Uber drivers as people whoB.
A.they can take advantage of
B.they don't have to be nice to
C.a(chǎn)re required to be on their best behavior
D.need better treatment from customers
42.Negative driver-generated ratings mean thatA.
A.customers have to wait for a longer time when using Uber cars
B.drivers are too slow to pick up customers
C.Uber drivers will never serve those customers
D.customers have done damage to Uber cars
43.The phrase"weed out"(Para.6)can best be replaced byB.
A.hate
B.get rid of
C.value
D.win back
44.The example of eBay in the article is probably meant to show thatB.
A.in the Internet age,buyers have always had the advantage of ratings
B.the power of ratings should be given to both sides of a service
C.the main reason why eBay has become a successful auction site
D.controversy between customers and sellers has only come about recently
45.The author has written this article toD.
A.show that when using services like Uber,your behavior directly affects the service you get
B.prove that giving and receiving bad ratings can influence your life
C.suggest that tools like Uber and eBay can reflect what kind of person you are
D.stress that both customers and service providers should be generally respectful and positive.
分析 本文屬于說明文閱讀,作者通過這篇文章主要向我們描述了出租車驅(qū)動(dòng)程序生成的評(píng)級(jí)給了司機(jī)更多的尊重,但是尊重是相互的,司機(jī)太挑剔可能會(huì)最終沒有乘客,作者旨在強(qiáng)調(diào)客戶和服務(wù)提供者應(yīng)該普遍尊重和積極.
解答 41.B.細(xì)節(jié)理解題.根據(jù)文章第二段"Old thinking:Hey,they're here to serve me.I don't have to make a special effort to be nice to them"可知一般人認(rèn)為Uber司機(jī)他們不需要表現(xiàn)的很高興和藹;故選B.
42.A.細(xì)節(jié)理解題.根據(jù)文章第三段"All he knows is that his driver-generated rating went way down and the wait for a Uber car became hours instead of minutes"可知負(fù)驅(qū)動(dòng)程序生成的評(píng)級(jí)意味著顧客不得不等待更長(zhǎng)的時(shí)間當(dāng)使用Uber的汽車;故選A.
43.B.詞義猜測(cè)題.根據(jù)文章第五段"It helps everyone weed out people with bad attitudes and worse habits"幫助每個(gè)人,剔除壞的態(tài)度和壞習(xí)慣的人;可知意為擺脫;故選B.
44.B.推理判斷題.根據(jù)倒數(shù)第三段"Then eBay shifted the balance of power to buyers.Sellers can still write a bad comment,but the overall rating cannot be anything but positive"可知易趣網(wǎng)在文章中的例子可能意味著權(quán)力應(yīng)給服務(wù)雙方;故選B.
45.D.推理判斷題.根據(jù)文章最后一段"We know Uber is a two-way street.But drivers who get too picky may end up with no passengers"可知作者旨在強(qiáng)調(diào)客戶和服務(wù)提供者應(yīng)該普遍尊重和積極;故選D.
點(diǎn)評(píng) 考察學(xué)生的細(xì)節(jié)理解和推理判斷能力,做細(xì)節(jié)理解題時(shí)一定要找到文章中的原句,和題干進(jìn)行比較,再做出正確的選擇.在做推理判斷題不要以個(gè)人的主觀想象代替文章的事實(shí),要根據(jù)文章事實(shí)進(jìn)行合乎邏輯的推理判斷.