【題目】假設(shè)你是李華，3月1日在某網(wǎng)站購買了一本英文原版小說Pride and Prejudice。收到貨后，你發(fā)現(xiàn)封面破損并存在缺頁現(xiàn)象，請(qǐng)你就此向網(wǎng)站客服寫封電子郵件投訴，要求該網(wǎng)站就此事道歉并重郵一本新的，如不行要求退貨。

注意：1詞數(shù)100左右。信的開頭已經(jīng)寫好，但不計(jì)入總詞數(shù)。

2. 可適當(dāng)增加細(xì)節(jié)，以使行文連貫。

Dear Sir or Madam,

I’m sorry to trouble you but ______________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

________________________________________________________________

Yours sincerely,

Li Hua

【答案】Dear Sir or Madam，

I’m sorry to trouble you but I’m afraid that I have to make a complaint about the novel Pride and Prejudice, which I bought from your website on March 1st.

Much to my disappointment, the novel was so poorly packed that the cover was torn when it reached me. What’s worse, some pages are missing, which I think is unacceptable. It’s beyond belief to have received such poor service and I insist that you either replace the novel with a new one and apologize to me or give my money back. I’d be grateful if you could settle my complaint as soon as possible.

Thank you for your consideration. Your early reply will be highly appreciated.

【解析】1.注意郵件的格式，開頭問候收信人。

2.第一段：寫明發(fā)郵件的原因。投訴:make a complaint.寫清楚買東西的時(shí)間和地點(diǎn)。如brought from …從……買

3.第二段，說明投訴的具體情況。封面破損：the torn cover.要求道歉:ask for apologize.換一本新的:replace a new one.退貨：give my money back.

處理這件事：deal with this problem 。.

4.第四段，要求盡快答復(fù)盡快解決。 Your early reply will be highly appreciated。

【范文亮點(diǎn)】

1.I have to make a complaint about the novel Pride and Prejudice, which I bought from your website on March 1st. which引導(dǎo)的非限制性定語從句

2.What’s worse, some pages are missing, which I think is unacceptable. 中的連接詞What’s worse的運(yùn)用以及which引導(dǎo)的非限制性定語從句

3.I’d be grateful if you could settle my complaint as soon as possible. if引導(dǎo)的條件句。

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