There’s no shortage of web sites offering deals-everything from daily deals to members-only private sales. But when it comes to real jaw-dropping deals, there’s one company that seems to have figured out a way to really deliver.
The company is called Quibids and they auction（拍賣）the hottest, in-demand electronics like Apple ipads and ipods, as well as other items like gift cards from the top retailers（零售商）. Unlike other sites, the prices people pay are nowhere near retail. How low are the prices?
$ 33.84 for a new Apple ipad 32 GB（retail $ 600）
$ 22.10 for a new Nikon D90 Digital SLR Camera（retail $ 1070）
Our first reaction on seeing these prices was disbelief. After all, how could Quibids possibly afford to sell these items for so little ---- surely they must be losing a lot of money.
That’s where its unique business model comes into play. You see, for every bid a buyer places for an item on Quibids, the company collects a small fee from the bidder. The fee to bid is only about 60 cents, but based on the volume of sales and bids, the company is able to collect enough to make up for the ridiculous prices the items sell for.
But best of all, participating in the Quibids auction is incredibly fun. Because each bid costs a little to place, shoppers can strategize when to place their bids. Each auction has a strict time limit. When you place your bid, the system adds a little time to the auction to see if any other bids come in. If you have the winning bid when the clock runs out ---- you win the item for that price.
But the best part of Quibids may be the “Buy-It-Now” feature. This allows bidders who did not win an auction to still buy the product they want and apply the cost of the bids they placed as a discount on the regular product price. So you still get the item and the bids you placed previously in the auction don’t cost you anything!
【小題1】According to the passage, the success of Quibids mainly lies in .
| A．how its buying and selling is conducted | B．the change in people’s shopping model |
| C．the quality of the goods and service | D．their willingness to risk losing money |
| A．other retailers will be out of business | B．winning a bid is not just a matter of luck |
| C．Quibids only sell popular electronics | D．the prices on Quibids are the lowest |
| A．$ 21.2 | B．$ 20 | C．$ 19.4 | D．$ 18.8 |
| A．Buy Products for Next to Nothing | B．How to Buy New Must–have Electronics |
| C．The Most Successful Shopping Website | D．Tips on Shopping Online |
【小題1】A
【小題2】B
【小題3】D
【小題4】A
解析試題分析：文章介紹了一個購物網(wǎng)站Quibids，介紹了它的運行方式和優(yōu)點。
【小題1】細節(jié)題：從第六段的句子：That’s where its unique business model comes into play. You see, for every bid a buyer places for an item on Quibids, the company collects a small fee from the bidder. The fee to bid is only about 60 cents, but based on the volume of sales and bids, the company is able to collect enough to make up for the ridiculous prices the items sell for.可知Quibids的成功主要在于它的買賣的方式與眾不同。選A
【小題2】推理題：從第七段的句子：But best of all, participating in the Quibids auction is incredibly fun. Because each bid costs a little to place, shoppers can strategize when to place their bids. 可知贏得競標不僅僅是運氣。選B
【小題3】計算題：從第六段的句子：The fee to bid is only about 60 cents, 和最后一段的句子：his allows bidders who did not win an auction to still buy the product they want and apply the cost of the bids they placed as a discount on the regular product price. 可知顧客可以買沒有競標上的商品，競標的錢可以算在價格內，20-1.2=18.8.選D
【小題4】主旨題：從文章的最后一句話So you still get the item and the bids you placed previously in the auction don’t cost you anything!可知這篇文章講的是在Quibids可以不花什么成本買東西。選A
考點：考查日常生活類短文
點評：本文要求考生讀懂文章中的每個句子的意思還要推理它們之間的關系，結合自己的生活常識和經(jīng)驗，再通過邏輯推理和判斷，理解文章的言外之意，從而揭示文章的深層涵義。任何一篇文章都有其特定的寫作目的，讀者應當知道如何去做或按照某種方式傳遞思考問題。推理判斷題的答案不可能在文章中直接找到，因此推理時我們務必要忠于原文，在文章中尋找并確定可推論的依據(jù)，即：已知部分－推論的前提，從中推測出未知部分－推理的結論，切忌妄加評論，把自己的觀點當成作者的觀點。
閱讀快車系列答案科目：高中英語 來源： 題型：閱讀理解
In the more and more competitive service industry, it is no longer enough to promise customer satisfaction. Today, customer “delight” is what companies are trying to achieve in order to keep and increase market share.
It is accepted in the marketing industry, and confirmed by a number of researches, that customers receiving good service will promote business by telling up to 12 other people; those treated badly will tell their tales of woe to up to 20 people, and 80 percent of the people who feel their complaints are handled fairly will stay loyal.
New challenges for customer care have come when people can obtain goods and services through telephone call centers and the Internet. For example, many companies now have to invest a lot of money in information technology and staff training in order to cope with the “phone rage”—caused by delays in answering calls, being cut off in mid-conversation or left waiting for long periods.
“Many people do not like talking to machines,” says Dr. Storey Senior Lecturer in Marketing at City University Business School. “Banks, for example, encourage staff at call centers to use customer data to establish instant and good relationship with them. The aim is to make the customer feel they know you and that you can trust— the sort of comfortable feelings people have during face-to-face chats with their local branch manager.”
Recommended ways of creating customer delight include: under-promising and over-delivering (saying that a repair will be carried out within five hours, but getting it done within two); replacing a faulty product immediately; throwing in a gift voucher (購物禮卷) as an unexpected “thank you” to regular customers; and always returning calls, even when they are complaints.
Aiming for customer delight is all very well, but if services do not reach the high level promised, disappointment or worse will be the result. This can be eased by offering an apology and an explanation of why the service did not meet usual standards with empathy (for example, “I know how you must feel”), and possible solutions (replacement, compensation or whatever fairness suggests best meets the case).
Airlines face some of the toughest challenges over customer care. Fierce competition has convinced them that delighting passengers is an important marketing tool, while there is great potential for customer anger over delays caused by weather, unclaimed luggage and technical problems .
For British Airways staff, a winning telephone style is considered vital in handling the large volume of calls about bookings and flight times. They are trained to answer quickly, with their name, job title and a “we are here to help” attitude. The company has invested heavily in information technology to make sure that information is available instantly on screen.
British Airways also says its customer care policies are applied within the company and staff are taught to regard each other as customers requiring the highest standards of service.
Customer care is obviously here to stay and it would be a foolish company that used slogans such as "we do as we please”. On the other hand, the more customers are promised, the greater the risk of disappointment.
【小題1】We can learn from Paragraph 2 that .
| A．complaining customers are hard to satisfy |
| B．unsatisfied customers receive better service |
| C．Satisfied customers catch more attention |
| D．well-treated customers promote business |
| A．customers often use phones to express their anger |
| B．people still prefer to buy goods online |
| C．customer care becomes more demanding |
| D．customers rely on their phones to obtain services |
| A．Calling customers regularly | B．Giving a “thank you” note. |
| C．Delivering a quicker service | D．Promising more gifts. |
| A．“I know how upset you must be.” | B．“I appreciate your understanding.” |
| C．“I’m sorry for the delay.” | D．“I know it’s our fault.” |
| A．their telephone style remains unchanged |
| B．they are more likely to meet with complaints |
| C．the services cost them a lot of money |
| D．the policies can be applied to their staff |
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科目：高中英語 來源： 題型：閱讀理解
The Friday after the American holiday of Thanksgiving is called Black Friday. It’s said that it’s the day that store ledgers(分類賬)move into the black and companies become profitable. On that day, retailers slash(砍) prices to get consumers to buy. It is also a time when many Americans start their Christmas shopping. VOA’s Elizabeth Lee tells us how the economy may affect consumers on that bargain day.
This day should be a shopper’s dream. “It’s just the deals, the sales and everything you can get for a lesser price,” said Sandy Thomas, a shopper. But it’s a nightmare for others. “I think it’s crazy. I’ve done all of my shopping throughout the week so I don’t have to go out on Friday,” she said. It’s called Black Friday, the start of the traditional Christmas shopping season in the United States. Every year it’s the day after the Thanksgiving holiday. Stores open before sunrise and there are deep discounts everywhere you look.
Last year a crowd of bargain-hunters killed a Wal-mart worker in a New York suburb. This year, many stores are increasing security while they slash prices. “This is a huge time for the retail stores,” said Fred Joutz from George Washington University. “This is when they begin making their profits for the year.”
Economics professor Fred Joutz says how Americans spend the weekend after Thanksgiving is a good indication of how consumers feel about the future.
With the unemployment rate above 10 percent, Joutz says Americans are saving more and spending less. Some retailers are attracting consumers by opening on Thanksgiving Day, when shops are traditionally closed. Other stores open their doors anywhere from midnight to four in the morning.
And shoppers will be lining up in front of the doors in order to be one of the first ones to walk through and get a big discount. Electronics like flat screen TVs are usually the first items to go. Sandy Thomas says it’s an annual family tradition and well worth it. “I just save maybe half of what I would have spent on a regular, you know, shopping trip,” she said.
Economists say U.S. consumers will spend money this Black Friday, but they will spend it more carefully.
【小題1】By saying “This day should be a shopper’s dream”, the writer means ________ .
| A．shoppers have longed for this day for a long time |
| B．the shops will be very crowded on that day |
| C．the shops will keep open until the daybreak of next day |
| D．shoppers can buy many items at low prices on that day |
| A．Because there are too many people saving more and spending less. |
| B．Because it’s a time when they begin making their profits for the year. |
| C．Because last year a crowd of bargain-hunters caused an accident. |
| D．Because many stores open their doors from midnight to four a.m. |
| A．Christmas shopping is traditional time and this year it is no exception. |
| B．Electronics like flat screen TVs are usually least discounted. |
| C．The economy only affects consumers on that bargain day. |
| D．Thanksgiving is a good indication of how consumers feel about the future. |
| A．a(chǎn) science fiction | B．a(chǎn) travel brochure |
| C．a(chǎn)n economic research report | D．a(chǎn) book on psychology |
| A．Because they organize activities in honor of some great person. |
| B．Because there are too many people going out shopping for Christmas. |
| C．Too many people are celebrating Thanks giving. |
| D．The sky is black that day. |
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科目：高中英語 來源： 題型：閱讀理解
Climbers at the top of Mount Everest, the world’s highest peak, will now be able to make video calls and surf the Internet on their mobile phones, a Nepalese (尼泊爾的) telecom group claims.
Ncell, a branch company of Swedish phone giant TeliaSonera, said on Thursday it had set up a high-speed third-generation (3G) phone base station at an altitude of 5,200 metres in the Everest region.
“Today we made the world’s highest video call from Mount Everest base camp successfully. The coverage (覆蓋范圍) of the network will reach up to the peak of Mount Everest,” Ncell Nepal chief Pasi Koistinen told reporters in Kathmandu.
The installation (安裝) will also help tens of thousands of tourists and hikers who visit the world’s highest mountain every year.
Climbers who reached its 8,848-metre peak previously depended on expensive satellite phones and a voice-only network set up by China Mobile in 2007 on the Chinese side of the mountain.
“This is a great milestone for mobile communications as the 3G high speed Internet will bring faster, more affordable telecommunication services from the world’s tallest mountain,” said Lars Nyberg, chief executive of TeliaSonera, which owns 80 percent of Ncell.
The 3G services will be fast enough to make video calls and use the Internet, said the company, which also claimed the world’s lowest 3G base at 1,400 metres below sea level in a mine in Europe.
Despite the installation in Mount Everest, telecom services cover less than one-third of the 28 million people of Nepal, one of the poorest countries in the world.
TeliaSonera said it planned to invest $ 100 million in the next year to ensure that mobile coverage increases to more than 90 per cent of the Himalayan nation’s population.
The 3G network on Mount Everest puts TeliaSonera ahead of state-controlled Nepal Telecom, Indian-owned United Telecom and China Mobile.
Around 3,000 people have climbed to the Everest summit since Edmund Hillary and Tenzing Norgay became the first people to conquer the peak in 1953.
【小題1】Who are most likely to benefit from the 3G services at Mount Everest?
| A．The telecom firm. | B．The local residents. |
| C．Travelers to Nepal. | D．Mount Everest explorers. |
| A．a(chǎn)re fast and convenient | B．a(chǎn)re a little expensive |
| C．can make voice-only calls | D．offer free emailing |
| A．80 percent of it is owned by Ncell |
| B．It belongs to Nepal Telecom. |
| C．It is in the charge of Pasi Koistinen |
| D．It provides services for Pasi Koistinen. |
| A．Telecommunication in Nepal |
| B．3G services reach Mt. Everest summit |
| C．TeliaSonera takes lead in communication |
| D．Good news for hikers and climbers |
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科目：高中英語 來源： 題型：閱讀理解
Habits, whether good or bad, are gradually formed. When a person does a certain thing again, he is driven by some unseen force to do the same thing repeatedly, then a habit is formed. Once a habit is formed, it is difficult, and sometimes impossible, to get rid of. It is therefore very important that we should pay great attention to the formation of habits. Children often form bad habits, some of which remain with them as long as they live. Older persons also form bad habits lasting as long as they live, and sometimes become ruined by them.
There are other habits which, when formed in early life, are of great help. Many successful men say that much of their success has something to do with certain habits in early life, such as early rising, honesty and so on.
Among the habits which children should not form are laziness, lying, stealing and so on. These are all easily formed habits. Unluckily older persons often form habits which could have been avoided.
We should keep away from all these bad habits, and try to form such habits as will be good for ourselves and others.
【小題1】____ are formed litle by little.
| A．Good habits |
| B．Bad habits |
| C．Both good habits and bad habits |
| D．Either good habits or bad habits |
| A．bad habits | B．good habits | C．bad children | D．other persons |
| A．to form bad habits; to form good habits |
| B．to form good habits; to form bad habits |
| C．to form good habits; to get rid of had habits |
| D．to get rid of bad habits: to form good habits |
| A．Because a man can never get rid of a habit. |
| B．Because we are forced to do them again and again. |
| C．Because habits are of great help to every one of us at present. |
| D．Because it's hard and sometimes even impossible to throw away bad habits. |
| A．has something to do with success |
| B．is an easily formed habit |
| C．is such a habit as should have been avoided |
| D．is such a habit as won't be kept |
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科目：高中英語 來源： 題型：完型填空
One of my father’s favorite sayings as I was growing up was “Try it!” I couldn’t say I didn’t like , whatever it might be, I tried it. Over the years I’ve come to how much of my success I owe to my of those words as one of my values. My job was just one I decided to try for a couple of years until I what I wanted to do as a career. I believed I would work for a few years, get married, stay home and raise a family, so I didn’t think the job I took that much. I couldn’t have been more . I mastered the skills of that beginning level position and I was given the opportunity to through the company into different .I accepted each new opportunity with the , “Well, I’ll try it; if I don’t like it I can always go back to my position.” But I was with the same company for the past 28 years, and I’ve every career change I’ve made. I’ve discovered I a large number of different talents and skills that I never would have thought were within me had it not been for my being trying new opportunities. I’ve also discovered that if I what I am doing and work hard at achieving my , I will succeed. That’s why I am so to be a part of CareerFables.com. I think has come and I am determined to make it a success.
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科目：高中英語 來源： 題型：閱讀理解
It was a cold winter day. A woman drove up to the Rainbow Bridge tollbooth (收費站). “I’m paying for myself, and for the six cars behind me,” she said with a smile, handing over seven tickets. One after another, the next six drivers arriving at the tollbooth were informed, “Some lady up ahead already paid your fare.”
It turned out that the woman, Natalie Smith, had read something on a friend’s refrigerator: “Practice random kindness and senseless acts of beauty.” The phrase impressed her so much that she copied it down.
Judy Foreman spotted the same phrase on a warehouse wall far away from home. When it stayed on her mind for days, she gave up and drove all the way back to copy it down. “I thought it was beautiful,” she said, explaining why she’d taken to writing it at the bottom of all her letters, “l(fā)ike a message from above.” Her husband, Frank, liked the phrase so much that he put it up on the classroom wall for his students, one of whom was the daughter of Alice Johnson, a local news reporter. Alice put it in the newspaper, admitting that though she liked it, she didn’t know where it came from or what it really meant.
Two days later, Alice got a call from Anne Herbert, a woman living in Marin. It was in a restaurant that Anne wrote the phrase down on a piece of paper, after turning it around in her mind for days.
“Here’s the idea,” Anne says. “Anything you think there should be more of, do it randomly.” Her fantasies include painting the classrooms of shabby schools, leaving hot meals on kitchen tables in the poor part of town, and giving money secretly to a proud old lady. Anne says, “Kindness can build on itself as much as violence can.”
The acts of random kindness spread. If you were one of those drivers who found your fare paid, who knows what you might have been inspired to do for someone else later. Like all great events, kindness begins slowly, with every single act. Let it be yours!
【小題1】Why did Natalie Smith pay for the six cars behind her?
| A．She knew the car drivers well. |
| B．She wanted to show kindness. |
| C．She hoped to please others. |
| D．She had seven tickets. |
| A．thought it was beautifully written |
| B．wanted to know what it really meant |
| C．decided to write it on a warehouse wall |
| D．wanted her husband to put it up in the classroom |
| A．Judy Foreman. |
| B．Natalie Smith. |
| C．Alice Johnson. |
| D．Anne Herbert. |
| A．Kindness and violence can change the world. |
| B．Kindness and violence can affect one’s behavior. |
| C．Kindness and violence can reproduce themselves. |
| D．Kindness and violence can shape one’s character. |
| A．People should practice random kindness to those in need. |
| B．People who receive kindness are likely to offer it to others. |
| C．People should practice random kindness to strangers they meet. |
| D．People who receive kindness are likely to pay it back to the giver. |
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科目：高中英語 來源： 題型：閱讀理解
The world is filled with smart，talented and gifted people．We meet them every day．A few days ago，my car was not running well．I pulled it into a garage，and the young mechanic had it fixed in just a few minutes．He knew what was wrong by simply listening to the engine．I was amazed．The sad truth is，great talent is not enough．
I am constantly shocked at how little talented people earn．I heard the other day that less than 5 percent of Americans earn more than $100，000 a year．A business consultant who specializes in the medical trade was telling me how many doctors and dentists struggle financially．It was this business consultant who gave me the phrase，“They are one skill away from great wealth．”
There is an old saying that goes，“Job means ‘just over broke（破產(chǎn)）’”．And unfortunately，I would say that the saying applies to millions of people．Because school does not think financial intelligence is intelligence，most workers“ live within their means”．They work and they pay the bills．Instead I recommend young people to seek work for what they will learn，more than what they will earn．
When I ask the classes I teach，“How many of you can cook a better hamburger than McDonald’s?” almost all the students raise their hands．I then ask，“So if most of you can cook a better hamburger，how come McDonald’s makes more money than you?” The answer is obvious: McDonald’s is excellent at business systems．The reason why so many talented people are poor is that they focus on building a better hamburger and know little or nothing about business systems．The world is filled with talented poor people ．They focus on perfecting their skills at building a better hamburger rather than the skills of selling and delivering the hamburger．
【小題1】The author mentions the mechanic in the first paragraph that ．
| A．he is just one of the talented people |
| B．he is ready to help others |
| C．he has a sharp sense of hearing |
| D．he knows little about car repairing |
| A．spend more than they can afford |
| B．do in their own way |
| C．live in their own circle |
| D．live within what they earn |
| A．They don’t work hard enough |
| B．They lack financial intelligence |
| C．They don’t make full use of their talents |
| D．They have no specialized skills． |
| A．skills at making hamburgers | B．good business systems |
| C．talented workers | D．excellent service |
| A．how young people can find a satisfactory job |
| B．what schools should teach students |
| C．why so many talented people are poor |
| D．how McDonald’s makes much money |
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