I do a lot of management training each year for the Circle K Company. Among the 21 we discuss in our classes is the 22 of quality employees（雇員）

“What has caused you to stay 23 enough to become a manager?" I asked. After a while a new manager took the 24 and said slowly, "it was a baseball glove.”

Cynthia said she used to 25 a Circle K clerk job as an interim (時臨的.) one while she looked for something 26 . On her second day behind the counter, she received a (an) 27 from her nine-year-old son, Jessie. He 28 a baseball glove for the little League. She 29 that as a single mother, money was 30 , and her first check would have to go for paying 31.

When Cynthia arrived for work the next morning, Partircia, the store manager asked her to come to her small office and handed her a box. “I overheard you 32 to your son yesterday,” she said, “and I know that it is 33 to explain things to kids. This is a baseball glove for Jessie. I know you have to pay bills 34 you can buy gloves. You know we can’t 35 good people like you as 36 as we would like to; but we do 37 and I want you to know how 38 you are to us.”

The thoughtfulness, empathy (同情) and love of the store manager show vividly that people 39 more how much a( n) 40 cares than how much he pays.

1.

A．topics

B．problems

C．difficulties

D．lessons

 

2.

A．employing

B．praising

C．keeping

D．improving

 

3.

A．soon

B．long

C．strong

D．calm

 

4.

A．position

B．decision

C．question

D．a(chǎn)dvice

 

5.

A．take

B．change

C．lose

D．consider

 

6.

A．lighter

B．easier

C．better

D．higher

 

7.

A．letter

B．call

C．a(chǎn)nswer

D．email

 

8.

A．bought

B．kept

C．needed

D．offered

 

9.

A．complained

B．explained

C．understood

D．a(chǎn)dmitted

 

10.

A．short

B．enough

C．spare

D．tight

 

11.

A．food

B．education

C．clothes

D．bills

 

12.

A．talking

B．crying

C．a(chǎn)rguing

D．scolding

 

13.

A．easy

B．hard

C．simple

D．nice

 

14.

A．a(chǎn)fter

B．until

C．when

D．before

 

15.

A．value

B．remain

C．pay

D．fire

 

16.

A．much

B．many

C．pleasant

D．possible

 

17.

A．regret

B．a(chǎn)gree

C．worry

D．care

 

18.

A．excellent

B．important

C．thankful

D．thoughtful

 

19.

A．remember

B．refuse

C．thank

D．realize

 

20.

A．mother

B．clerk

C．official

D．manager

 

【答案】

1.A

2.C

3.B

4.C

5.A

6.C

7.B

8.C

9.B

10.D

11.D

12.A

13.B

14.D

15.C

16.A

17.D

18.B

19.A

20.D

【解析】

試題分析：本文以經(jīng)理給 Cynthia 的兒子買棒球手套為切入點(diǎn)來談?wù)撘粋�公司要留住好員工，就要關(guān)心員工，關(guān)心員工的生活，而不是給他們多少錢的問題。

1.在“我們”的管理培訓(xùn)課上所討論的應(yīng)該是 “話題，論題”，學(xué)生容易錯選B，因為漢語中常說“討論問題”，但英語中為“解決”problem,而非“討論”problem。選A

2.此題須從全文的整體上去把握。通過閱讀全文我們得知商店經(jīng)理的所作所為的目的是“留下”高素質(zhì)的雇員, 因此答案是keeping。學(xué)生錯選A項employing 或其他選項都是對文章的主旨把握有誤，或沒有細(xì)讀下文就匆忙選擇了。選C

3.考查詞組：stay long enough“待得時間足夠長”選 B

4.此處是對“我”提出問題的回答，即過了一會后 Cynthia 就以自己的切身體會回答了這個問題。take the question 的字面意思為“接受了這個問題”，也就是“回答了這個問題”。選 C

5.考查詞組take the job as“做…工作”選A

6.表示她想找更好的工作選C

7.receive a call，“接到一個電話”，文章中提到“behind the counter”，說明她在上班；下文的情景又提到了她向兒子作解釋和經(jīng)理聽到了此事，所以從情景和一般的常識上理解，她收到的不可能是letter 或email。選B

8.考查動詞：表示他需要一個棒球手套。選C

9.母親在解釋為什么不能買棒球手套的原因。complain，“抱怨”；understand，“明白”；admit，“承認(rèn)”。A、C、D意思都不符合文意。下文的“explain things to kids”也作了提示。選B

10.考查形容詞：作為單親母親，錢是“緊張的”。有些學(xué)生選A項,是因為知道short有“緊缺”的意思，但是不清楚short的搭配應(yīng)該是Sb. is short of money.選 D

11.考查詞組：pay bills“付賬”D

12.上文提到與兒子通電話，經(jīng)理無意中聽到母子之間的“談話”（talking），有學(xué)生錯選crying, arguing或scolding是因為加入了自己的主觀臆斷，文章中根本沒有任何這方面的明示或暗示。選A

13.這是她苦口婆心地向兒子解釋家中的困難，同時由 Cynthia 向兒子說的這些話知道兒子當(dāng)時非常想要手套，由此可推斷此處用 hard 為好，即“向兒子解釋這些很困難”。選 B

14.考查連詞：表示在買手套前要付賬單。選D

15.考查動詞辨析：value，“評價”；remain，“保持”；pay，“給報酬”；fire，“開除”。根據(jù)文章最后一詞提示可知答案為C。

16.考查詞組：as much as“盡可能多（的錢），句意是：你知道像你這樣的好人，我們不能想給你多少就給多少”。選A

17.表示：我們確實(shí)很關(guān)心(在乎)，選D

18.從上下文知，錢不是最重要的，而關(guān)心、同情和愛心才是最重要的。此處經(jīng)理的意思是想讓她明白“好員工對他們來說是多么的重要”，這才符合邏輯。選B

19.對店員的體貼、愛、同情會讓人“銘記”，經(jīng)理的關(guān)心勝過工資。學(xué)生易錯選C項thank，是因為受中文表達(dá)的影響，而且對thank一詞的搭配也不清楚，應(yīng)為thank sb. for sth.。選A

20.全文談?wù)撊绾巫龊靡粋�經(jīng)理，Partircia 所做的一切說明商店的經(jīng)理應(yīng)該做什么。其他選項均與此文的主旨不符。選D      

考點(diǎn); 考查故事類短文閱讀

點(diǎn)評：做完形填空要善于抓住文章的主旨大意，不受思維定勢的影響，對文章分析透徹。所以做完形填空時，對語篇情景考慮要周全。還要結(jié)合上下文，把握文意，研讀細(xì)節(jié)，準(zhǔn)確認(rèn)識語境，才能做好此類題目。不要從單純的詞匯辨析或語法分析角度去做題，要以能否表達(dá)文意作為選擇答案的標(biāo)準(zhǔn)。

 

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I do a lot of management training each year for the Circle K Corporation, a national chain of convenience stores.      21    the topics we discuss is the retention （保持）of quality employees -- a real challenge to managers when you consider the pay scale （薪水標(biāo)準(zhǔn)）in the service industry. During these discussions, I asked the participants, "What has caused you to stay long enough to become a manager?" Some time back a new   22    took the question and     23      said, "It was a $19 baseball glove."

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