Question

【題目】假定你是李華，你在國(guó)外購(gòu)物網(wǎng)站ebay.com購(gòu)買了一雙Salomon S-Lab牌子的鞋子。結(jié)果發(fā)現(xiàn)有如下問(wèn)題：鞋號(hào)發(fā)錯(cuò)了；鞋子其中一只顏色偏暗；到貨時(shí)間晚。

請(qǐng)向售貨賣家客服投訴并提出解決方案。

注意：1.詞數(shù)100左右；

2.可以適當(dāng)增加細(xì)節(jié)，以使行文連貫；

3.開(kāi)頭語(yǔ)和結(jié)語(yǔ)已為你寫好。

Dear Sir/Madam,

I’m writing to complain about the shoes bought from your store.

Yours,

Li Hua

Answer 1

【答案】Dear sir/madam,

I’m writing to complain about the shoes bought from your store. I received the shoes yesterday, which was supposed to have arrived a week before. To my disappointment, the shoes don’t fit me. I was in Size 8, but the shoes you sent to me is in Size 8.5, which is too large for me. What’s worse, the colors of the shoes are different. One is normal, while the color of the other is a little darker. I’m not a person who pursues perfectness, but I don’t think I can accept the difference in color. I hope you can either change one pair of shoes for me immediately or return my money to me.

I’m looking forward to your reply.

Yours,

Li Hua

【解析】該文要求寫一篇投訴信。該內(nèi)容在日常生活中比較常見(jiàn)。

1.要說(shuō)明投訴的原因（鞋號(hào)發(fā)錯(cuò)了；鞋子其中一只顏色偏暗；到貨時(shí)間晚）

2.闡述問(wèn)題發(fā)生的經(jīng)過(guò)。

3.提出批評(píng)及處理方案（要求退鞋子退款或者更換鞋子）。

4.另外要注意該文的時(shí)態(tài)。在陳述購(gòu)買鞋子的過(guò)程時(shí)，應(yīng)用過(guò)去時(shí)態(tài)。而在表達(dá)鞋子的問(wèn)題時(shí)，應(yīng)用現(xiàn)在時(shí)態(tài)。在表達(dá)自己的要求時(shí)，應(yīng)用現(xiàn)在時(shí)態(tài)。同學(xué)們?cè)趯懽鞯臅r(shí)候，應(yīng)該選擇恰當(dāng)?shù)臅r(shí)態(tài)。

【亮點(diǎn)說(shuō)明】

所給范文對(duì)事實(shí)陳述清楚，長(zhǎng)短句結(jié)合，靈活運(yùn)用了一些較好的句式或短語(yǔ)。例如：定語(yǔ)從句（which was supposed to have arrived a week before，you sent to me，which is too large for me，who pursues perfectness）；介詞短語(yǔ)（to my disappointment）。