1.It's one o'clock on Monday 23 March Raquel Ramos Garcia has just come home to find this card with her mail.
Front Back
Royal Mail Sorry,you were out
Time 12:32 | Today's date 23 March | Name Raquel Ramous Garcia Address 133 Charlton Road Reading Postcode RG24 7AW | You were out and your □Special Delivery□Letter □International Item?Recorded Signed for □Packet□Perishable item□Large item could not be delivered to you | because ?A signature is required □It's too big for your letterbox Please see the back for information on where your item is now. | Item number ZH 5631 8734 5GB | www.royalmail.com/redelivery |
| Your item has been left: □In your"Safeplace"on your property at: □with your designated neighbor at: | ?Has been returned to the Royal Mail Delivery Office at: Royal Mail Reading Delivery Office 84 Caversham Road Verkshire,RGI IAA TEL:08456 113 227 HOURS:MON-FRI:0600-1800 SAT:0600-1230 You can: Collect the item.Please leave 2 hours before collecting so that postman can bring your item back to the Delivery Office.You'll need to bring evidence of your identity such as a passport or your behalf,they'll need to provide proof of your identity. | Redelivery or"Local Collect"services: To arrange visit us online at or call the number above. We can redeliver to your address or to an alternative local address.Or for 150p you can have your item taken to a local Post Office Branch for you to pick up using our"Local Collect"service. | Please note:we'll keep a Recorded item for 1 week,and all other items for 3 weeks before returning them to the sender. |
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21.Raquel's item of mail is most probablyC.
A.in a"safeplace"in the garden
B.with a neighbor
C.going back to the Delivery Office
D.in a local post office
22.The earliest time Raquel can collect the item isC.
A.12:32
B.1:00 p.m.
C.2:32 p.m.
D.3:00 p.m.
23.Which of the following is TURE according to the card?B
A.If someone else goes for her,they have to show their passport or bank card.
B.Raquel has to pay if she wants to collect the letter from her nearest post office.
C.Raquel has to phone if she wants to collect the letter.
D.Raquel has four weeks from when she gets the card to collect her letter.
24.Which of the following would be a good heading for the back of the card?B
A.We'll call again
B.How to get your item
C.Royal Mail Services in your area
D.Contact us.