16.Communicating with the old can be challenging,(56)especially(especial) when considering the fact that their abilities are failing.
First of all,you are(57)supposed(suppose) to respect the old's thoughts,backgrounds and life experience.Do not correct their opinions even when you can't reach any(58)agreement(agree).And when old people are talking,listen(59)carefully(careful).Let them finish because letting them express their thoughts and emotions(60)is(be) important.
When you're together with them,try to know if they would like(61)to chat(chat) or be quiet.And when you feel they want to be quiet,just be there,because(62)spending(spend) time with them is as important as talking to them or cheering them up.
As communication with old people can be difficult,it is(63)important(importance) to be always patient.When you are explaining something(64)tothem,you should remain patient when they ask you to repeat yourself.Try using gestures while you talk with them,or write down what you want to say when(65)itis necessary.