It had been snowing heavily for two days, ____all roads and streets.

　 A. to block　　　 B. having blocked C. blocking　　　 D. blocked

Not too long ago, an incident that happened at Walt Disney touched me greatly. A guest 1 out of our Polynesian Village resort(度假勝地)at Walt Disney was asked how she 　2 her visit. She told the front-desk clerk she had had a(n) 3 vacation, but was heartbroken about　 4 several rolls of Kodak color film she had not yet 　5 . At that moment she was particularly 　6 over the loss of the pictures she had shot at our Polynesian Luau, 　7 this was a memory she especially treasured.

Now, please understand that we have no written service rules 8 lost photos in the park. 9 , the clerk at the front desk 　10 Disney’s idea of caring for our 　11 . She asked the woman to leave her a couple rolls of 　12 film, promising she would take care of the rest of our show at Polynesian Luau.

Two weeks later the guest received a 13 at her home. In it were photos of all the actors of our show, 　14 signed by each performer. There were also 　15 of the public procession (游行隊(duì)伍) and fireworks in the park, taken by the front-desk clerk in her own 16 after work. I happened to know this 17 because this guest wrote us a letter. She said that 　18 in her life had she received such good service from any business.

Excellent 　19 does not come from policy (政策性的)handbooks. It comes from people who　 20 —and from a culture that encourages and models that attitude.

1. A．working B．checking　 C．trying D．staying

2. A．expected　 B．realized　 C．paid　 D．enjoyed

3. A．disappointing B．wonderful C．uncomfortable D．important

4. A．taking B．dropping　 C．losing D．breaking

5. A．developed　 B．taken　 C．washed D．loaded

6. A．silly　 B．nervous C．calm　 D．sad

7. A．when B．where　 C．a(chǎn)s D．which

8. A．covering　 B．finding C．making D．keeping

9. A．Excitedly　 B．Fortunately　 C．Therefore D．Quietly

10. A．understood B．reminded　 C．trusted D．discovered

11. A．workers　 B．guests C．managers　 D．clerks

12. A．printed　 B．shot　 C．unused D．recorded

13. A．film　 B．card　 C．camera D．packet

14. A．frequently B．personally C．a(chǎn)lone　 D．a(chǎn)ctually

15. A．rules B．pictures　 C．handbooks D．performances

16. A．case　 B．work　 C．time　 D．position

17. A．story B．place　 C．photo　 D．show

18. A．only　 B．a(chǎn)lmost C．never　 D．nearly

19. A．a(chǎn)dvice B．experience C．quality D．service

20. A．care　 B．serve　 C．like　 D．know

關(guān)于新校長(zhǎng)要來(lái)的消息很快傳遍了全班。(spread)

We’ll have a picnic in the park this Sunday _____　　 it rains or it’s very cold.

A.since　 　　 　 B. if　 　　　　 　　 C. unless 　　　 D. until

I’m now in hospital recovering from liver f__________.

The government is encouraging the ____________ (發(fā)展) of small businesses.

－Would you like to have tea or coffee?
     － _________.
     A. Either will do B. Neither do I 
C. Yes, please D. It doesn't matter

Samples of blood from Cholera infected patients have been sent to the blood center _______.

A. to be checked　 B. to be examined　 C. to test　 D. being tested

The trees　　　　　　　　　　　　 (在風(fēng)暴中被吹倒的) have been moved off the road.(blow)

Thanks to the environment－protection policy,our living conditions have been greatly________.

A.increased　　　　 B.improved　　　 C.developed　　　　 D.grown