B

To: manager@ tastytreat.com.ca

Date: Monday, 7 October, 3:34p.m.

From: raymondyuen@ canada.net

Subject: Complaint

Dear Mr. Price,

I have eaten in your restaurant many times and have always been happy with the food and service. This makes what happened last Saturday even more disappointing.

It was my son’s birthday so we booked a no-smoking table at your restaurant for 7:30 p.m. We arrived on time but were told that our table was not yet ready. At 8:00 p.m., we were given a table in the smoking section. I asked to move but I was told that there were no other tables. A lot of people were smoking so it was uncomfortable and unhealthy.

Our first waitress, Janet, was very polite and helpful. She gave us free drinks for waiting so long. Our food also came quickly and looked fresh and tasty. When my wife had eaten most of her meal, she found a dead cockroach (蟑螂) in her vegetables. She was shocked and wanted to leave. At first, the waitress told us it was a piece of garlic(蒜). When we told her that garlic does not have legs, she apologized and took the food away.

We asked for the bill, expecting not to pay for my wife’s meal. Nobody came. After 15 minutes, I asked to see the manager. The head waiter told us that you were on holiday. I complained again about the horrible cockroach. He told me Janet had finished work. He didn’t believe my story and gave me a bill for three meals. I argued with him but was forced to pay.

The waitress, Janet, was always friendly, but I would like an apology from your impolite head waiter and a full refund (退款) for our meal. It cost $68. Until then, I will not be eating at your restaurant or recommending it to anyone.

You can contact me at 742-3254 or through e-mail if you want more information.

Thank you for your attention.

Yours sincerely,

Raymond Yuen

69. We learn from the text that last Saturday Mr. Yuen _____.

　 A. was satisfied with the restaurant.          B. was disappointed with the restaurant

　 C. had to wait for his food                   D. ate for the first time at the restaurant

70. The writer had to pay the bill because _______.

A. the head waiter would not believe his story 

B. the manager was on holiday

C. Janet didn’t believe there was cockroach in the vegetables

D. his wife had eaten most of her meal

71. Which of the following is not true according to the passage?

A. Mr.Yuen demanded that the head waiter apologize to him.

B. Mr.Yuen asked for a full refund for their meal.

C. Mr.Yuen will not eat at the restaurant any more.

D. The head waiter was not as polite as Janet. 

 

Part-time Front Desk Position

Fuse Fitness is looking for a part-time front desk receptionist (接待員) at our new Carlsbad location.

Job duties include:

Welcoming and greeting members; Answering phone calls;

Signing up new members; Cleaning and performing other various duties.

You should have great communication skills and be dependable. More importantly, you should have a positive spirit in stressful situations. You are expected to work five days a week (including weekends).

Please, no phone calls about this job in the morning!

Tel: (760) 434-7704      E-mail: info@fusefitness.com

Apply (申請(qǐng)) in person at: 2502 El Camino Real, Carlsbad, CA 92008

The first impression you make in a job interview is very important. The first judgment an interviewer makes is based on how you look and what you are wearing. That’s why it’s always important to dress professionally for a job interview, even if the work environment is casual.

Before you even think about going to an interview, make sure you have suitable interview clothes and that everything fits correctly.

Get your clothes ready the night before, so you don’t have to spend time getting them ready on the day of the interview.

Polish (擦亮) your shoes.

Bring a breath mint (薄荷糖) and use it before you enter the building.

For more information: Visit: Jobsearch. monster. com

Or Tel: (800) 421-7250  or  (760) 603-4000  Carlsbad, California

1.How should you contact Fuse Fitness about the front desk position in the morning if you can’t go in person?

A．Call (760) 603-4000	B．Call (760) 434-7704
C．Visit Jobsearch. monster. Com	D．Send an e-mail to info@fusefitness.com.

2.What does Fuse Fitness think is the biggest challenge for a receptionist?

A．Working five days a week including weekends.

B．Having good communication skills.

C．Keeping cheerful even in difficult situations.

D．Welcoming guests and answering phone calls.

3.What would be the best title for the second piece of information?

A．What to Bring to a Job Interview	B．How to Find a Desired Job
C．Job Interview	D．Interview Dressing Suggestions

4.Which is TRUE according to the second piece of information?

A．The first judgment is made based on how you behave.

B．What to wear should be taken into consideration before an interview.

C．It is OK to dress informally for an interview if the work environment is casual.

D．You don’t need to pay attention to your shoes because nobody will notice them.

 

Part-time Front Desk Position

    Fuse Fitness is looking for a part-time front desk receptionist (接待員) at our new Carlsbad location.

Job duties include:

Welcoming and greeting members;

Answering phone calls;

Signing up new members;

Cleaning and performing other various duties.

    You should have great communication skills and be dependable. More importantly, you should have a positive spirit in stressful situations. You are expected to work five days a week (including weekends).

Please, no phone calls about this job in the morning!

Tel: (760) 434-7704

E-mail: info@fusefitness.com

Apply (申請(qǐng)) in person at: 2502 El Camino Real, Carlsbad, CA 92008

_____________________

    The first impression you make in a job interview is very important. The first judgment an interviewer makes is based on how you look and what you are wearing. That’s why it’s always important to dress professionally for a job interview, even if the work environment is casual.

Before you even think about going to an interview, make sure you have suitable interview clothes and that everything fits correctly.

Get you clothes ready the night before, so you don’t have to spend time getting them ready on the day of the interview.

Polish (擦亮) your shoes.

Bring a breath mint (薄荷糖) and use it before you enter the building.

For more information:

Visit: Jobsearch. monster. com

Or Tel: (800) 421-7250 or (760) 603-4000 Carlsbad, California

How should you contact Fuse Fitness about the front desk position in the morning if you can’t go in person?

A. Call (760) 603-4000         

B. Call (760) 434-7704

C. Visit Jobsearch. monster. com

D. Send an e-mail to info@fusefitness.com.

What does Fuse Fitness think is the biggest challenge for a receptionist?

A. Working five days a week including weekends.

B. Having good communication skills.

C. Keeping cheerful even in difficult situations.

D. Welcoming guests and answering phone calls.

What would be the best title for the second piece of information?

A. What to Bring to a Job Interview

B. How to Find a Desired Job

C. The First Impression in a Job Interview

D. Interview Dressing Suggestions

Which is TRUE according to the second piece of information?

A. The first judgment is made based on how you behave.

B. What to wear should be taken into consideration before an interview.

C. It is OK to dress informally for an interview if the work environment is casual.

D. You don’t need to pay attention to your shoes because nobody will notice them.

Part-time Front Desk Position
Fuse Fitness is looking for a part-time front desk receptionist (接待員) at our new Carlsbad location.
Job duties include:
Welcoming and greeting members; Answering phone calls;
Signing up new members; Cleaning and performing other various duties.
You should have great communication skills and be dependable. More importantly, you should have a positive spirit in stressful situations. You are expected to work five days a week (including weekends).
Please, no phone calls about this job in the morning!
Tel: (760) 434-7704      E-mail: info@fusefitness.com
Apply (申請(qǐng)) in person at: 2502 El Camino Real, Carlsbad, CA 92008
The first impression you make in a job interview is very important. The first judgment an interviewer makes is based on how you look and what you are wearing. That’s why it’s always important to dress professionally for a job interview, even if the work environment is casual.
Before you even think about going to an interview, make sure you have suitable interview clothes and that everything fits correctly.
Get your clothes ready the night before, so you don’t have to spend time getting them ready on the day of the interview.
Polish (擦亮) your shoes.
Bring a breath mint (薄荷糖) and use it before you enter the building.
For more information: Visit: Jobsearch. monster. com
Or Tel: (800) 421-7250  or  (760) 603-4000  Carlsbad, California
【小題1】How should you contact Fuse Fitness about the front desk position in the morning if you can’t go in person?

A．Call (760) 603-4000	B．Call (760) 434-7704
C．Visit Jobsearch. monster. Com	D．Send an e-mail to info@fusefitness.com.

【小題2】What does Fuse Fitness think is the biggest challenge for a receptionist?

A．Working five days a week including weekends.

B．Having good communication skills.

C．Keeping cheerful even in difficult situations.

D．Welcoming guests and answering phone calls.

【小題3】What would be the best title for the second piece of information?

A．What to Bring to a Job Interview	B．How to Find a Desired Job
C．Job Interview	D．Interview Dressing Suggestions

【小題4】Which is TRUE according to the second piece of information?

A．The first judgment is made based on how you behave.

B．What to wear should be taken into consideration before an interview.

C．It is OK to dress informally for an interview if the work environment is casual.

D．You don’t need to pay attention to your shoes because nobody will notice them.

Part-time Front Desk Position
Fuse Fitness is looking for a part-time front desk receptionist (接待員) at our new Carlsbad location.
Job duties include:
l Welcoming and greeting members;
l Answering phone calls;
l Signing up new members;
l Cleaning and performing other various duties.
You should have great communication skills and be dependable. More importantly, you should have a positive spirit in stressful situations. You are expected to work five days a week (including weekends).
Please, no phone calls about this job in the morning!
Tel: (760) 434-7704
E-mail: info@fusefitness.com
Apply (申請(qǐng)) in person at: 2502 El Camino Real, Carlsbad, CA 92008
______________________________________________________________________________
The first impression you make in a job interview is very important. The first judgment an interviewer makes is based on how you look and what you are wearing. That’s why it’s always important to dress professionally for a job interview, even if the work environment is casual.
l Before you even think about going to an interview, make sure you have suitable interview clothes and that everything fits correctly.
l Get you clothes ready the night before, so you don’t have to spend time getting them ready on the day of the interview.
l Polish (擦亮) your shoes.
l Bring a breath mint (薄荷糖) and use it before you enter the building.
For more information:
Visit: Jobsearch. monster. com
Or Tel: (800) 421-7250 or (760) 603-4000 Carlsbad, California
【小題1】How should you contact Fuse Fitness about the front desk position in the morning if you can’t go in person?

A．Call (760) 603-4000

B．Call (760) 434-7704

C．Visit Jobsearch. monster. com

D．Send an e-mail to info@fusefitness.com.

【小題2】What does Fuse Fitness think is the biggest challenge for a receptionist?

A．Working five days a week including weekends.

B．Having good communication skills.

C．Keeping cheerful even in difficult situations.

D．Welcoming guests and answering phone calls.

【小題3】What would be the best title for the second piece of information?

A．What to Bring to a Job Interview

B．How to Find a Desired Job

C．The First Impression in a Job Interview

D．Interview Dressing Suggestions

【小題4】Which is TRUE according to the second piece of information?

A．The first judgment is made based on how you behave.

B．What to wear should be taken into consideration before an interview.

C．It is OK to dress informally for an interview if the work environment is casual.

D．You don’t need to pay attention to your shoes because nobody will notice them.