Question

【題目】閱讀理解

Thank you for spending time finishing this questionnaire (問(wèn)卷). We are always trying to improve the service in our shop and we will thank you for what you tell us. The manager will use the results of these questionnaires to raise our standards (標(biāo)準(zhǔn)). Please tick one Speed of service: Information given: Excellent (√) Excellent Good Good (√) Poor Poor Quality of service: Things you bought: Excellent Excellent (√) Good (√) Good Poor Poor How old are you? Underline one of these under 20 21-34 35-48 49-64 65+ Are you Male / Female? How often do you shop at Alec Electrics? Underline one of these once a month once every six months once a year Did you buy any of these things? Underline what you have bought Computer Mobile Phone Television DVD Player Camera CD Player Video Camera

（1）Who will use the completed questionnaire?
A.The manager.
B.Shoppers.
C.Teachers.
D.Doctors.
（2）What does the shop sell according to the questionnaire?
A.Electric appliances.
B.Food.
C.Clothes.
D.Drinks.
（3）What can we know from the completed questionnaire?
A.A man in his late forties has bought a TV in the shop.
B.A woman who bought a TV visits the shop every six months.
C.A man aged about 35 has bought a video camera in the shop.
D.A woman who bought a video camera received good service.
（4）What is the main reason for asking customers to complete this questionnaire?
A.To encourage customers to shop at Alec Electrics.
B.To make sure the customers get a good service.
C.To give the public information about electrical things.
D.To let shoppers complain about the things they have bought.

Answer 1

【答案】
（1）A
（2）A
（3）B
（4）B
【解析】短文是一篇關(guān)于電器使用者的服務(wù)滿意度調(diào)查問(wèn)卷。
（1）細(xì)節(jié)理解題。從The manager will use the results of these questionnaires to raise our standards (標(biāo)準(zhǔn)).可知選A。
（2）細(xì)節(jié)理解題。從How often do you shop at Alec Electrics?可知這個(gè)店是賣(mài)電器的，故選A。
（3）細(xì)節(jié)理解題。從劃線部分可知female是女性，買(mǎi)的是television，故選B。
（4）主旨概括題。問(wèn)卷調(diào)查的目的是為了提高服務(wù)，故選B。