【題目】 Have you ever noticed that you’re treated differently in stores based on your sex,age,race(種族)and even the way you dress? I certainly have,so 1 wanted to see exactly what happens inside these stores that are meant to be run with“customer(顧客)service”.
A young man in ripped jeans and a hoodie went into a car shop and asked for a price on the top of the line vehicle.The salesman looked him up and down and said.“I don’t think you can afford a car like this.Have a look at the inferior cars over here.”
As you can imagine,the young man was angry and left the showroom.Two days later, the
young man walked back in,and he walked up to the salesman who had served him two days before and asked,“Hi,do you remember me? You said l should look at the inferior cars the other day.”The salesman nodded and said yes.
The young man then asked him to just quickly come outside and have a look at something.
They walked out and the young man pointed to the brand—new top of the line Ford and said.“I paid with cash(現(xiàn)金),do you like my new car?”And then the salesman quickly left.
Maybe many businesses don’t understand a fact—if they don’t treat their customers equally,they will lose business.Not every one of the above people will ever go back to those companies and they won’t recommend them to anyone.You will not only lose repeat business but also lose up to 10 customers,for every person you treat badly will not recommend your companies and will tell people not to go to these places.
【1】What fact does the writer mainly tell us about treatment in the passage?
A.Everyone is treated equally in their life.
B.Many people are treated unequally in their life.
C.People don’t need to be treated equally in their life.
D.People need society to provide an equal environment.
【2】What does the underlined word“inferior”mean in Chinese?
A.高級(jí)的 B.嶄新的 C.下等的 D.二手的
【3】Which of the following is TRUE according to the passage?
A.The young man in brand.new jeans and a hoodie entered the showroom.
B.All the people treated badly will go back to complain about the service.
C.The salesman left quickly because he felt very embarrassed(尷尬的).
D.If customers are treated equally, companies will lose repeat business.
【4】Which of the English sayings can we get after reading the passage?
A.Love me love my dog.
B.A miss is as good as a mile.
C.A clean hand wants no washing.
D.Never judge from appearance.
【答案】
【1】B
【2】D
【3】C
【4】D
【解析】
試題分析:這篇短文主要介紹了在生活中因?yàn)榉N族,性別,年齡,及穿戴方式,有可能受到不同的對(duì)待。作者通過(guò)一個(gè)年輕人的經(jīng)歷告訴人們,以貌取人的對(duì)待顧客有肯能會(huì)影響他們的生意。
【1】細(xì)節(jié)理解題。根據(jù)短文主要意思,可知許多人受到過(guò)不公平的待遇,故選B。
【2】細(xì)節(jié)理解題。根據(jù)短文可知售貨員因?yàn)槟贻p人的穿著而看不起他買(mǎi)好車,故推測(cè)可知是二手車,故選D。
【3】推理判斷題。根據(jù)短文描述可知售貨員因?yàn)樽约阂悦踩∪,所以尷尬離開(kāi),故選C。
【4】歸納理解題。根據(jù)短文大意可知,作者想告訴人們不要以貌取人,故選D。
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