【題目】假如你叫李華，你和父母在英國(guó)旅游期間于1月28日至30日入住Forest Hotel酒店，但對(duì)其提供的服務(wù)不滿意，請(qǐng)發(fā)電子郵件給酒店的管理者進(jìn)行投訴，要求其道歉并改進(jìn)服務(wù)質(zhì)量。1.搬運(yùn)工送到房間的皮箱破損；2.衛(wèi)生間漏水；3.樓下酒吧有噪音，并持續(xù)到很晚，影響休息。
注意：1.文章必須包括所有要點(diǎn)�？蛇m當(dāng)增加細(xì)節(jié)，以使文章連貫。2.詞數(shù)120。3.參考詞匯：搬運(yùn)工porter n; 皮箱suitcase n； 漏水leak vi.

【答案】Dear Manager,

My name is Li Hua. I stayed at your hotel, Forest Hotel, during my visit to the UK from Jan 28 to 30 with my parents. However, the service in your hotel left much to be desired. I'm writing this email to express my opinion.

First, we found our suitcases broken after they were carried to our room by one of your porters. Second, water was leaking out of the toilet in the bathroom third, the noise from the bar downstairs went on so late into the night each night that we couldn't get good rest.

For the above reasons, I have to say that the service in your hotel is of poor quality. Therefore, I would like to receive a written apology from you. Meanwhile, I hope you can improve your service in the future so that none of the above happens again.

Yours sincerely,

Li Hua


【解析】本文是一篇英文信件，要求考生以李華的身份，寫一封電子郵件投訴Forest Hotel酒店，寫作要點(diǎn)已經(jīng)給出，屬于提綱類短文，內(nèi)容包括：1.搬運(yùn)工送到房間的皮箱破損；2.衛(wèi)生間漏水；3.樓下酒吧有噪音，并持續(xù)到很晚，影響休息。寫作時(shí)考生要圍繞列出的要點(diǎn)，充分發(fā)揮自己的想象力，靈活運(yùn)用英語知識(shí)，采用不同的表達(dá)方式將各要點(diǎn)完整地表述出來。語言力求準(zhǔn)確、簡(jiǎn)潔，運(yùn)用合適的連接詞或過渡詞，適當(dāng)增加細(xì)節(jié)，以使行文連貫。

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