分析 本篇為書信.主題為:電腦壞了,給客服寫一封信.
寫作要點(diǎn)為:1.寫作目的;
2.描述具體情況(黑屏,無法使用);
3.建議解決辦法(更換或退錢).
解答 Dear Sir or Madam,
My name is Li Hua,an exchange student from China. I'm writing to complain about the quality of the computer which I purchased from your store on October 14,2015.
It unexpectedly went wrong a few days after I bought it.The monitor turned out to be a black screen while I was preparing an important report.I tried to restart it according to the instructions,but it still failed to work.Therefore,I'm sure there is something wrong with the computer.I am hoping that you direct me to a store where I may return the faulty item for a new one within the next 3 days.Since your store has gained a good reputation for customer satisfaction,I am confident you will process my complaint at your earlier convenience.
Looking forward to your early reply.
Yours Sincerely,
Li Hua
點(diǎn)評 考生需熟悉書信格式.考生需了解寫作要點(diǎn)及寫作意圖,合理安排寫作結(jié)構(gòu),平時(shí)注意積累詞匯及語法知識.
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