Although Americans are well known for getting down to business, Indians working in overseas teams, MNCs, and BPOs should know the importance of small talk. While Indians have a true interest in talking to Americans and getting to know them, they also hesitate to do so for some reasons. Americans engage in less personal small talk than Indians. And the topics and questions used in English vary widely based on language differences and cultural differences. Here are three things to keep in mind while you are trying to make small talk with your American clients and colleagues.

Amencans love to ask about, and then complain about the weather. They may talk about how the weather prevented them from having fun or how the weather supported their outdoor events. You can talk about the weather with them to begin a conversation. While talking, they always try to follow up on their answer by asking another open-ended question or make a statement, such as "Wow, that sounds like fun ! " or "You went to St. Louis. In which state is that?" Be creative in your questions. Feel free to ask one or two, but not very personal ones about relations. Stick to the facts or events that were already referred to.

Sometimes, some words used in India will totally confuse an American. For example, Americans use the word "weekend" instead of "holiday" for Saturdays and Sundays ( non-working days) , and use the word " vacation" or " days off" instead of " out-of-station" .

Always be interested, optimistic and happy. Talk with a smile! Vary the sound of your voice. Do not sound like a computer. If you are unsure how you sound, a good tip is to record yourself and listen to it later. Doing this helps you know how your voice sounds, and if you don't sound as you want to be heard, it may be time to work on enhancing your voice.

1.For Indians, having small talk with American colleagues is .

A. boring B. useless C. important D. interesting

2.What is Paragraph 2 mainly about?

A. What Americans like talking about in their daily life.

B. How Americans usually start a conversation with others.

C. Why talking about the weather is good to begin a conversation.

D. What people can say when having small talk with Amencans.

3.What does the underlined word "enhancing" in the last paragraph mean?

A. Lowering. B. Replacing. C. Improving. D. Examining.

4.What’s the writer's purpose in writing the passage?

A. To prove that having small talk is not very hard.

B. To explain why Indians hesitate to talk with Americans.

C. To show the differences between Americans and Indians.

D. To tell how to make small talk with American clients and colleagues.

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Tips to Increase Your Productivity

Want to get more done in your day? Of course you do. 1. The good news is that everyone can increase the amount of tasks they accomplish in a day. Here are some tips to help you have a more productive day.

Make a plan for your day. Make sure you know how you want your day to go in advance, even before you start. 2. To work best, create the next day’s plan the night before so that every morning you spend time performing, not planning.

Break large tasks down into bits accomplished easily. Do you have a large project that’s just so big that you keep putting it off? Or maybe you’re just unsure of where to begin, so you put it off. 3. Therefore, you will feel a sense of accomplishment as you check the items of your list.

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B. It’s important to accomplish the most important tasks first.

C. This can provide you a roadmap for the day.

D. To stay competitive in any industry, you need to improve your productivity.

E. Be aware of when you are the most productive.

F. Reward yourself if you are productive.

G. It’s tough to meet depressed people who are productive.

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We often hear people say “You’ve a greater chance 1. (hit) by lightning.” It is used to describe something 2. (likely) to happen. However, 3. truth is that lightning strikes are the second most common cause of deaths among natural disasters in the US. The first is floods. Around 400 Americans are struck by lightning each year, of 4. about 70 people die. In fact, there are more deaths 5. (cause) by lightning than by tornadoes and hurricanes. And in India, at least 2,000 people 6. (kill) in lightning strikes since2005.

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假如你是李華,最近你的朋友張紅因考試成績不理想情緒低落,學(xué)習(xí)消極應(yīng)付,請你用英語給她寫一封信勸慰她,鼓勵她努力學(xué)習(xí),并結(jié)合自身實(shí)際,提出有效的應(yīng)對方法。

注意:1.詞數(shù)100左右;

2.可適當(dāng)增加細(xì)節(jié),以使行文連貫;

3.開頭和結(jié)尾已給出,不計(jì)入總詞數(shù)。

Dear Zhang Hong,

I’m sorry to hear that ______________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

Yours ever,

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Ways to protect cell phones from damage

While people use cell phones frequently, very few take the necessary measures to prevent damage. 1. Here are some simple ways for you to protect your cell phone from damage.

Keep cell phones out of the rain

If you must talk on the phone while it’s raining, try to move indoors. 2. Otherwise, you may have trouble with the numbers or the cell phone speaker. Imagine dialing (撥打) one number and getting different results.

3.

Many people like to put their cell phones in the pants or jeans pocket. However, storing a cell phone there will put it at risk of damage. You may forget that it is still in your pocket and just sit on the cell phone. As a result, your cell phone screen will get damaged.

Do not handle cell phones while eating

4. This is especially true for those times when you are eating messy things and get the ingredients on your hands. One accident can cause lots of damage for your cell phone.

Get a protective cell phone case

There are many kinds of cases available on the market. 5. It will provide a protective cushion (墊子) that may save you from paying money to fix or buy a new phone.

A. Do not put cell phones in your pocket

B. Do not throw cell phones onto hard surfaces

C. Many people often talk on the phone in the rain.

D. You can also cover the phone up with your hand.

E. Just choose one that fits the size of your cell phone.

F. One mistake may end up costing you more money.

G. Food and drinks should not be near your cell phones

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