【題目】

A: Good morning, can I help you?

B: I’d like to make __【1】____ complaint about my holiday in Hawaii last week.

A: I’m sorry to hear that. What __【2】__ (exact) was the problem?

B: First of all, the bus _【3】___ (take) us to the hotel broke down and we had to wait for over two hours in the terrible heat before a replacement arrived. Then when we got to the hotel we found our room __【4】___ (tidy).

A: Oh dear, did you complain to the hotel?

B: Of course, __【5】__ we were told all the waitresses were off duty. That’s not all. The people in the room above sounded like they were having all-night parties, every night. I demanded _【6】___ room, but to my disappointment, the receptionist told me the hotel was full.

A: Oh, I see.

B. And __【7】__ (bad) of all, all the food in the hotel restaurant was awful. It was so bad __【8】__ we had to eat out all the time despite the fact that meals 【9】__ (include) in the price of our holiday.

A: I do apologize on behalf of our travel agency. I’d like to offer you a 20% discount(折扣) as a gesture of goodwill, that is , you can get 400 dollars __【10】_.

【答案】

【1】a

【2】exactly

【3】taking

【4】untidy

【5】but

【6】another

【7】worst

【8】that

【9】were included

【10】back

【解析】

試題分析：

【1】a 本題是固定搭配make a complaint about…抱怨…；還可以寫成make complaints。

【2】exactly 本句中使用副詞exactly在句中做狀語，修飾整個(gè)謂語部分。句意：這個(gè)問題究竟是什么？

【3】taking 本句中使用現(xiàn)在分詞短語在句中做定語修飾名詞the bus，相當(dāng)于定語從句的作用。

【4】untidy 根據(jù)下句did you complain to the hotel?可知他們向賓館抱怨，主要是因?yàn)橘e館不干凈整潔。所以使用untidy做賓語補(bǔ)足語。

【5】but 根據(jù)橫線下句我們被告知所有的女服務(wù)員都休息了，可知我們的抱怨沒有效果。上下文之間存在著轉(zhuǎn)折關(guān)系，所以使用but。

【6】another 句意：我想再要一個(gè)房間，但讓我失望的是，前臺(tái)服務(wù)人員告訴我賓館已經(jīng)注滿了。Another表示“另一個(gè)”，表示不確定的某一個(gè)。

【7】worst 固定搭配worse of all最糟糕的是；句意：最糟糕的是，賓館里的食物很差。

【8】that 固定句式so…that…如此…以至于…；餐廳的食物如此糟糕以至于我們不得不一直在外面吃飯，而餐費(fèi)已經(jīng)包括在我們的旅游的費(fèi)用里了。

【9】 were included 本句是一個(gè)被動(dòng)語態(tài)，meals與動(dòng)詞include之間構(gòu)成被動(dòng)關(guān)系，所以使用過去分詞表示被動(dòng)。

【10】back 固定搭配get back取回；句意：我給你打八折，也就是說，你可以取回400美元。

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