No one wants to look silly or do the wrong thing at a new job. It is important to make the right impression
(印象)-not the wrong one-from the very first day. You will face new people. You will be in a new place. It
may be difficult to know what to do. Here are six "dos" to help you make it through the first days at a new job.
     Get to work on time. Employers value employees who come to work right on time. Give yourself an extra
15 minutes to make sure you arrive on time.
     Pay attention to instructions. One of the first things your manager may do is to introduce you to your
workmates. These people will be important to you. They are the ones who will answer your questions when
the boss is not around.
     Ask plenty of questions. Make sure that your manager has told you what is expected of you. If he or she
has not told you your job duties, ask for a list. Set daily and weekly goals for yourself ____. You should never
make personal phone calls to your friends and family unless it is an emergency.
     Don't take too long for lunch. What is the lunch-hour rule at your new job? You can find out from your
manager or your company's personnel department. For example, do people eat at their desks or does everyone
take a full hour outside the workplace?
     Never be the first one to leave. Observe how your workmates behave around quitting time. It does no
good for you to be eager to leave.

1. What is the best title of the passage? (Please answer within 10 words.)
    ____________________________________________________________________________________
2. Which sentence in the passage can be replaced by the following one? Pay attention to what the other
    workers do at the time to leave. 
    ____________________________________________________________________________________
3. Please fill in the blank with proper words or phrases to complete the passage (Please answer within 10
    words.) 
    ____________________________________________________________________________________
4. Which of the "dos" do you think is the most important? Why? (Please answer within 30 words.) 
    ____________________________________________________________________________________
5. Translate the underlined sentence in the first paragraph into Chinese. 
    ____________________________________________________________________________________

     Jason
     What I like best is seeing Arsenal win and playing football. If I am feeling sad I will play a football game
on my Play Station 2. The best day I have ever had was when I finished first in the 800-metre race at my
secondary school. It was a school record, although I didn't know that at the time. My family makes me happy,
too.
     Antonio
     My little sister makes me sad because she always tells tales on me to my mum. If I am having a bad day,
food cheers me up. I like chili con came and sweet chili crisps. It makes me happy because I want to be big
and have lots of energy.
     Usman
     I haven't done anything very exciting in my life but one of my best achievements is that I got a good report
from my school this year, because last year I got a bad one. People on TV make me laugh, particularly Eddie
Murphy. If I am having a bad day I watch Basil Brush. I am good at making other people happy. I just talk and
my friends start laughing-they think I am silly.
     Ashleigh
     If I'm having a bad day, knowing that someone is there for me can make me happy. I wouldn't say I'm the
best at making other people happy, but I know that just being a good friend to other people is important. The
things I like doing are singing, dancing, hanging out with my friends and just being lively and funny.
     Kinzey
     The most exciting thing I have ever done in my life was when I went abseiling in Wales. But that was a one-
off. The things I do all the time are playing football, watching movies and going to places with my friends. I
know it sounds bad, but what I find funny is when people hurt themselves. If I am having a bad day I see
someone having a worse day than me, which makes me feel better.

1. ____ like playing football.

 A. Jason and Ashleigh
B. Jason and Usman
C. Kinzey and Usman
D. Kinzey and Jason

2. Which of the following statements is TRUE?

A. Kinzey finds it bad when people hurt themselves.
B. Jason knew he had set a new school record when he finished first in the 800-metre race.
C. When Usman talks, his friends start laughing because they think he is humorous.
D. Antonio likes food because he wants to be big and have lots of energy.

3. Ashleigh mentions all the following things EXCEPT ____.

A. to make other people happy
B. to play football with friends
C. to hang out with friends
D. to be lively and funny 

4. The passage is mainly about ____.

A. what makes different people happy
B. what makes different people feel moved
C. relationships between different people
D. what different people think success is

     Complainers have a complaint about everything in their life. This usually comes from the fact that they
are unsatisfied or angry about their own personal lives. The complainer has a need for their concerns to be
accepted. Whether it is in their professional or personal life, the complainer can't have peace of mind until
someone listens to their concerns. They feel dissatisfied and they don't just want things to change-they want
to be heard and understood. The key to effectively dealing with a complainer is by using your active listening
skills and trying to understand what their interests and needs are. They want to be heard and acknowledged-
not ignored and argued with.
     Listen to the concerns. It's not enough sometimes just to fix the problems. The person has a psychological
need for someone to acknowledge his or her concerns. Let them get all of these piled frustrations (挫折) out
of their system before you address the problem. Listen and accept what they have to say. Encourage them to
keep on talking until all these frustrations have been let out.
     Empathy (同情) with them. Imagine yourself walking around in their shoes and see the situation from
their point of view. Empathy is an important tool that you can use to serve cooperation. Use empathetic
statements such as, "If l were in your shoes, I'd be really angry, too."Reword their concerns back in your
own words. This lets them know that you have been listening and have understood everything correctly.
Repeating is also a powerful agreement-building tool.
     Ask them what they would like you to do. In most cases, you will already know what the person wants,
but ask them what they would like you to do because it lets them walk away happy.

1. By saying "If I were in your shoes, I'd be really angry, too.", the listener means ____.

A. If I put on your shoes, I would be angry too
B. If I wore your shoes, I would also be happy too
C. If I were in your situation, I would also be angry
D. If I knew the situation of your shoes, I would not wear them

2. According to the passage, what's the main purpose of the complainer's complaints?

A. They want to have an argument with someone.
B. They are concerned about others' life.
C. They are dissatisfied with both their job and their life.
D. They need a listener and understanding.

3. According to the passage, what would you best say before getting away from a complainer if you were
    a listener?

A. I'm sorry to hear that, but it's no use complaining like that.
B. I'm also unsatisfied with my own job.
C. Pardon? What job would you like better?
D. What can I do for you?

4. The author writes the passage mainly to ____.

A. teach readers how to deal with complainers
B. teach readers to be patient with complainers
C. help deal with complainers' problems
D. help readers listen to complaints better

                                                                       1_____
     When we speak of a basic human need we mean something necessary to life, something we cannot do
without. Food is a basic human need. Without it we would starve to death. Whether in primitive (原始的)
countries or in more advanced societies, man's food needs are the same. 2_____
     But primitive people eat only the food which can be grown near their homes, whereas people in more
advanced societies eat food which is often grown many thousands of miles away from their homes. Primitive
people are satisfied with less kinds of food, therefore we can say people's wants are different although their
needs are the same. 
     3_____ Clothing is necessary to regulate (調(diào)節(jié)) the heat of our bodies. In different climates and in different
seasons we need more or less clothes. We also dress differently for other reasons. 4_____
     Shelter, the third of our needs, depends on climate, the skill of the builders, one's social position, and the
material which can be used. 5_____ The three-bed-roomed house of the average family would not be grand
enough for a very rich family, but a modern house with many of the material comforts were denied to the
kings and queens in the past.

A. Food, Clothing and Shelter.
B. Human Needs
C. We always change our style of clothing for different occasions, such as work, sports, parties.
D. We all need food to live a healthy life.
E. We want to live comfortably.
F. The simple shelter of the primitive people would not do for us, and yet it satisfied their needs.
G. The same is true of the second of human needs.

     Even if you really enjoy your job, it's still possible to battle boredom as you work. You may not be able to
make big changes-or change your job-but you can make small adjustments to your routine that can make every
day seem, well, a little less routine.
     1. Switch Your Seat
     Change your outlook at the office by changing your office. Ask your supervisor to help you find a new desk.
Even switching desks with a neighboring co-worker can offer a fresh atmosphere.
     If it's not possible to change your location, see if you can change your desk's direction. A new view can be
just as refreshing as a new location.
     2. _____
     Start and end your day in a different way. Consider a new mode of transportation, if it's possible. Take a
subway. Ride a bike on sun- ny days. Carpool with a co-worker. Use a new route to get to your job. You needn't
change it for ever-just long enough to help you escape the boredom.
     3. Find a New Work Style
     Sick of attending that long-standing Monday morning meeting? Try to change it to the afternoon.
     If you find yourself feeling most bored in the afternoons, try to arrange to do your favorite tasks then and
tackle less desirable projects in the mornings.
     If you usually communicate with co-workers via email and instant messaging, start dealing with people face
to face. Increased communication with co-workers may help improve your mood.
     4. Get and Set a Goal
     If your work is short of objectives, it's no wonder that work has become boring. Identify a goal and set an
"achieve by" date for it.
     Your goal needn't be lofty as long as you have sufficient enthusiasm for it. Perhaps you want to make a new
project. Maybe you'd like to pursue a promotion. Or you may even set a goal of finding a new job altogether.
Whatever it is, actively move toward an objective.

1. What is the purpose of the passage? (within 15 words)
    _____________________________________________________________________
2. Which sentence in the text is the closest in meaning to the following one?
     You will feel bored when you are not working towards something. 
    _____________________________________________________________________
3. Fill in the blank in Paragraph 5 with proper words. (within 8 words). 
    _____________________________________________________________________
4. List three methods of escaping from boredom in your daily life. (within 5 words for each) 
    _____________________________________________________________________
5. Translate the underlined sentence in the last paragraph into Chinese.
    ①_____________________________________________________________________
    ②_____________________________________________________________________
    ③_____________________________________________________________________

     A popular student in her small high school, Katie started college expecting to do well in her courses and be
best friends with her roommates. But things didn't turn out that way. Psych 101, the course she thought would
be a first-semester favorite, turned out to be a struggle. And her roommates were as different from Katie as the
student restaurant's mystery meat was from her mom's roasted pork.
     Living away from home tends to be the toughest adjustment for first-year students. You may feel homesick
in your first weeks or months. It can help to call, write, or email your parents and friends making them know
how you're doing. You can also talk with your roommates. As first-year students themselves, 're probably
experiencing many of the same fears and worries that you're dealing with.
     But what if you don't get along well with your roommates?
     In some cases, it can be a good thing if you and your roommates aren't much alike. Different views on things
may be helpful, so respect your differences no matter what they are.
     If you and your roommates don't get along well, it can help to find someone who you feel does understand
you, which should be easy on a campus with so many people. Many schools have student organization nights
where all of the campus clubs gather and promote their organizations, so you can meet people with the same
interests there as you. You'll also meet tons of people in class or in your dorm building.
     As homesickness, painful throats, sprained (扭傷的) ankles and wisdom teeth that act up are common
among college students, you should check out your student guidebook or your school's website to find out
information about the university health center.
     If you think you cannot deal with your problems, make a stop at the school counseling (咨詢) center. First-
year troubles are something the counselors know well. You can get help there.

1. From Paragraph l we can infer that ____.

A. Katie had been worried about the changes before starting her college life
B. Katie felt satisfied when her college life started
C. Katie wasn't used to the new environment in college at first
D. Katie has fallen behind in her study after the first semester in college

2. What's the author's suggestion on dealing with homesickness?

A. Adjust to it.
B. Share fears and worries with your parents.
C. Talk to your roommates about it.
D. Get along with your roommates.

3. Which of the following ways of dealing with roommates is RIGHT?

A. Not trying to change them.
B. Not making friends with them.
C. Developing the same interests as them.
D. Not talking with them.

4. What's the main idea of the text?

A. Freshmen may meet many problems.
B. Communication is important in college.
C. How you can adjust to your first year in college.
D. How schools help freshmen to get used to college life.

     I haven't (1)_______ (收到……來信) you for a (2)_______ (兩周). I (3)_______ (渴望) your letter.
These days I am very busy. I am trying to (4)_______ (適應(yīng)) these conditions. However, one thing is
(5)_______ (肯定的). My students (6)_______ (沒有概念) of doing experiments. (7)_______ (前幾天),
I showed them the weekly chemistry experiment, who had never (8)_______ (遇到) anything like this
before. So they fled. (9)_______ (說實(shí)話), I doubt whether I am (10)_______ (改變,有影響) to these
boys' lives at all.

     When you are travelling, whether on business or for pleasure, you often need to stay in a hotel. The kind
of hotel you choose probably is decided above all according to how much money you want to spend. There
are small hotels with very few services, where the prices are low, or there are large hotels with all the very
latest comforts, where you could spend all the money you have in the bank for one very comfortable night.
     There are several different kinds of people who go to hotels. Some want to live, rather than just stay, in
a hotel; the hotels which are designed to meet their needs are called residential hotels. How- ever, most people
who stay in hotels are either business people or tourists on holiday.
     In most hotels, there are two kinds of rooms: single rooms, for the use of one person, and double rooms,
for the use of two people. In addition, in large hotels, there are also suites (套房),which include two or more
rooms connected together-perhaps a bedroom and a living room. They are for people who are very rich or
very important.

1. One's choice of a particular hotel is made mainly according to _____.

A. how much one is willing to pay for a night
B. whether one is travelling on business or for pleasure
C. whether the hotel is in the central part of a city
D. how good the services of the hotel are

2. If the president of a certain country comes, he will _____.

A. live in a new hotel with a suite
B. stay in a single room of a hotel
C. stay in a double room of a hotel
D. stay in a suite of a modern hotel

3. If a person stays in a modern hotel with latest comforts for a night, _____.

A. he will become poor
B. he has to pay a lot of money
C. he has to spend all the money he has in the bank
D. he has to pay some money

4. The title of the article is probably _____.

A. Rooms of a Hotel
B. Cost of a Hotel
C. Hotels
D. People Staying in Hotels

     In the West, advertisements are the fuel that makes mass media work. Many TV stations, newspapers,
magazines, radio stations are privately (私下地) owned. The government does not give them money. So
where does the money come from? From advertisements. Without advertisements, there would not be these
private businesses.
     Have you ever asked yourself what advertising is? Through the years, people have given different answers
to the question. For some time it was felt that advertising was a means of "keeping your name before the
public". And some people thought that advertising was "truth well told". Now more and more people consider
it in this way: Advertising is the paid, non-personal, and usually persuasive presentation of goods, services
and ideas by some certain sponsors (贊助商) through various media.
     First, advertising is usually paid for. Various sponsors pay for the advertisements we see, read, and hear
over the various media. Second, advertising is non-personal. It is not face-to-face communication. Although
you may feel that a message in a certain advertisement is aimed directly at you, in fact, it is directed at large
groups of people. Third, advertising is usually persuasive. Directly or indirectly it asks people to do something.
All advertisements try to make people believe that the product, idea, or service advertised can benefit them.
Fourth, the sponsors of the advertisement must show their names. From the advertisement, we can see if
the sponsor is a company, or a single person. Fifth, advertising reaches us through old and modern mass
media. Included in the old media are newspapers, magazines, radio, television, and films. Modern media include
emails, matchbox covers, and boards on top of buildings.

1. The existence of the privately owned mass media depends on the support of ____.

A. the government
B. their owners' families
C. advertisements
D. the TV stations 

2. The passage seems to say that different ideas of advertising are given due to ____.

A. the change of time
B. the subject of the advertisements
C. people's age difference
D. people's different opinions

3. Which of the following is considered modern mass media? 

A. Newspapers
B. Emails
C. Magazines
D. Films

4. According to the passage, which of the following statements about advertisements i8 NOT true?

A. The sponsors are always mentioned.
B. Advertising must be honest and humorous.
C. There is the description of things advertised.
D. Advertising is meant for large groups of people.